by Airplane Geeks
The weekly podcast that explores and expands your passion for aviation.
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April 16, 2025
Airline retailing with ATPCO CEO Alex Zoghlin, IATA’s New Distribution Capability, Offers & Orders, and the Elevate industry conference. In the news, AI transformation of the airline industry, cyber criminals stealing United FA login credentials, shark skin riblets on Delta 767s, first flight of a prototype hydrogen-powered helicopter, China’s tailless 6th generation fighter jet, and a fatal helicopter crash in the Hudson River. Guest Alex Zoghlin is the CEO of ATPCO, a neutral industry partner that provides airline management tools, pricing data, and solutions that support airline retailing. Owned by the airlines, ATPCO blends data and systems with technology to create value for hundreds of commercial airlines around the world. The company turned 60 this year. IATA describes Airline retailing as a customer-centric approach in the airline industry that focuses on enhancing the shopping experience across various channels. It is enabled by the New Distribution Capability (NDC), which allows airlines to offer more personalized services and products directly to consumers. This modern retailing model emphasizes frictionless, intuitive, and personalized shopping experiences for travelers. The transition to this model provides airlines with opportunities to innovate their distribution strategies and create additional value. Alex explains how ATPCO provides value to airlines. We talk about continuous pricing and dynamically generated fares as well as some of the factors airlines use in their pricing strategies. He describes how airlines can have fixed price points for different offerings, then turn specific offerings on or off depending on the circumstances. We look at curated ticket pricing that can create the specific travel experience the customer wants - extra baggage, type of seat, lounge access, etc. With this capability, airlines could potentially compete for the flyer's travel business. ATPCO’s Elevate 2025 airline industry conference was held April 7-10, 2025, in Chicago. Alex says the conference theme this year was data and AI: How airlines can use the wealth of available data and some AI tools to make win-win offerings for both the airlines and the consumers. In our conversation with Alex, we consider several other airline industry topics such as the 2050 industry carbon reduction goals and the current tariff situation in the United States. Alex is a long-time airline/travel industry veteran. He co-founded Orbitz, sold a distribution startup to Travelport, and worked as a VP at Hyatt for 6 years. Alex has several aviation-related pursuits: He’s a pilot and a flight simmer, he has a Part 107 drone license, and he participates in launching large amateur rockets, specifically the LDRS (Large, Dangerous Rocket Ships), an annual gathering of rocket enthusiasts organized by the Tripoli Rocketry Association. Aviation News How AI is Transforming the Airline Industry The Promise of Travel in the age of AI, a 32-page Skift & McKinsey report (2023), claims that AI could generate an estimated US$45bn in potential value for the airline industry globally through operational efficiencies, revenue optimization, and customer service improvements. AI is already impacting the airlines through organizational changes, predictive maintenance from aircraft health monitoring, AI-powered virtual assistants and chatbots, personalized in-flight entertainment options, and voice-cloning technology to provide a multilingual IFE system. In the future, look for flight path optimization for increased fuel efficiency, refined dynamic pricing models, and even autonomous aircraft. Cyber Criminals Are Going After The Paychecks Of United Airlines Flight Attendants Using Fake Websites That Look Legit Criminals are using website spoofing to steal the login credentials of United FAs. In addition to paychecks, Flexible Spending Accounts and Health Savings Accounts (HSA) are at risk.
April 9, 2025
Challenges faced by charter operators in deportation flights, the NTSB's new online accident reporting portal, rising military aviation accident rates, the uncertain future of Air Wisconsin, and the merger of regional carriers Republic and Mesa. Also, findings from the NTSB regarding Boeing evacuation slides, the impact of Temporary Flight Restrictions (TFRs) on businesses, innovations in helicopter technology, and the legacy of women in aviation, particularly the WASPs during World War II. Aviation News Inside ICE Air: Flight Attendants on Deportation Planes Say Disaster Is “Only a Matter of Time” Miami-based Global Crossing Airlines (operating as GlobalX) is a Part 121 operator and the primary contractor for Immigration and Customs Enforcement (ICE) deportation flights. (Known as “ICE Air”). Seven current and former GlobalX flight attendants spoke with ProPublica and expressed concerns about the safety of the deportation flights. Courtesy GlobalX. ICE Enforcement and Removal Operations Statistics In fiscal year 2024, ICE Enforcement and Removal Operations (ERO) reported conducting over 1,000 charter deportation flights. Avelo ripped for plan to fly ICE deportation charters as Tong suggests pulling state support: 'Deeply disappointing' Avelo Airlines plans to begin flying deportation flights for the U.S. Department of Homeland Security out of Arizona. Connecticut local and state officials are expressing displeasure with the airline. The mayor of New Haven suggested that the state consider pulling its "support" for Avelo. NTSB introduces new online portal for accident reports The new online Form 6120.1 supplements the paper version. The overall process for reporting an accident remains the same: Step 1: Preserve the scene. Step 2: Provide an Initial Report to the NTSB 24-hour Response Operations Center (ROC). Step 3: NTSB determines if they will investigate the accident. Step 4: Complete 6120.1 form after the NTSB Investigator contacts you. See: Report an Aircraft Accident to the NTSB You can complete the form by either downloading the PDF version or using the interactive digital form, which you can access through a unique link that the investigator will email to you. If you witnessed an aircraft accident and would like to provide the NTSB with a statement of your observations, prepare a statement and email it to wit[email protected]. U.S. Military Records Highest Aviation Accidents In A Decade; What Is The Major Cause Of Rising Incidents? The EurAsian Times says, “FY2024 was one of the worst aviation safety years for the US Army in a decade.” They cite statistics from the Aviation Division of the Directorate of Analysis and Prevention at the U.S. Army Combat Readiness Center showing a “steady decline in mishap rates per 100,000 hours beginning in 2006.” FY2022 saw a record low of 0.50 Class A mishaps per 100,000 hours, but that rate doubled in 2023 and the FY2024 Class A mishap rate (1.90) was almost four times greater than FY2022. Air Wisconsin Halts Scheduled Flights, Future Uncertain American Airlines’ 5-year contract with Air Wisconsin for regional capacity has ended. The April 3, 2025 breakup was announced last January, when Air Wisconsin President and CEO Robert Binns noted that the airline is making a “strategic shift” to focus on government-subsidized Essential Air Service flying and charter operations. To date, the airline has been unsuccessful in winning any EAS contracts. Republic Airways and Mesa Air Group to Combine, Creating America's Regional Airline of Choice Republic Airways Holdings Inc. and Mesa Air Group, Inc. announced that they have a definitive agreement to merge in an all-stock transaction. If the merger succeeds, the combined company would be renamed Republic Airways Holdings Inc. Bryan Bedford, Republic's President and Chief Executive Officer, said "We're thrilled to combine the Republic and Mesa teams to create one of the wo...
April 2, 2025
The founder and managing director of 123Carbon explains carbon insetting, SAF certificates, and SAF registries. In the news, we look at the Safer Skies Act of 2025, KC-135 Stratotanker service life, Airbus future single-aisle technologies and design, and injuries after a mid-air TCAS alarm sounds. Also, the first COMAC 909 delivery outside China, ATC privatization around the world, security theater, and introducing women to aviation. Guest Jeroen van Heiningen is the founder and managing director of 123Carbon. The company works with fuel suppliers and carriers to issue transparent and externally verified environmental attribute certificates, including SAF certificates, used by airlines and cargo operators to reduce their transport-related Scope 3 emissions. Jeroen discusses the sustainable aviation fuels (SAF) market, focusing on carbon insetting, the role of SAF registries, and the importance of transparency and standardization in the industry. He explains how carbon insetting differs from carbon offsetting, emphasizing the need for companies to invest in their value chain de-carbonization. The discussion also covers the digital certificate process, the collaboration between 123Carbon and IATA, and future trends in the SAF market. 123Carbon’s registry is integrated with other IT systems and allows an airline to upload documents and manage its inventory of digital certificates online. It's a multi-modal agnostic platform that can be branded. With the use of sustainable bio-fuel growing in the land and sea modes of transportation, the accounting needs to be integrated with air. 123Carbon recently introduced Carboninsets.com, a free service for forwarders and cargo owners that connects them with issuers on the registry. Jeroen set-up and led Accenture’s Sustainability Services Benelux and wrote the CDP NL 50 report in 2010. He has 15 years of experience with multi-modal carbon insetting programs, covering both Air (KLM corporate biofuels Program) and Marine (the GoodShipping Program). He holds a master's in business administration from Tilburg University. Takeaways: Carbon insetting is a more effective long-term approach than offsetting. Companies are increasingly linked to net-zero targets managed by SBTi. (Science Based Targets initiative) Standardization in the SAF market is crucial for transparency. Digital certificates are essential for tracking SAF transactions. Collaboration between registries helps prevent double counting of SAF. The SAF market is evolving with a focus on multimodal transportation. Demand and supply must be connected to stabilize SAF prices. New services like CarbonInsets.com facilitate connections between issuers and buyers. The aviation industry is leading in SAF adoption compared to other transport modes. Future initiatives will focus on integrating various transportation modalities. Resources: ICAO Global Framework for SAF: Sustainable Aviation Fuels (SAF) IATA SAF Handbook [PDF] Developing Sustainable Aviation Fuel (SAF). IATA estimates that Sustainable Aviation Fuel (SAF) could contribute around 65% of the reduction in emissions needed by aviation to reach net zero CO2 emissions by 2050. IATA and 123Carbon to Collaborate on Interoperability for SAF Registries. A strategic collaboration to develop interoperability between their respective SAF focusing on three key elements: A unique identifier and alignment of the relevant data points to exchange between registries. A process for the exchange of information to avoid any potential double issuance. A dispute resolution process. IATA SAF Registry. The International Air Transport Association (IATA) announced that it will establish the SAF Registry to accelerate the uptake of SAF by authoritatively accounting and reporting emissions reductions from SAF. SAFc Registry. Sustainable aviation fuel certificates (SAFc) can help drive demand for sustainable avi...
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