by Michael Praeger, Co-Founder and CEO of AvidXchange
“The Power of Change” is an AvidXchange podcast hosted by Michael Praeger, CEO of AvidXchange. On this show, business leaders discuss their approach to change management and offer C-suite perspectives on ushering change during good and bad times.
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Publishing Since
1/17/2023
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April 4, 2025
<p>Trust, collaboration, and innovation are the ideal words that leaders hope describe their organizations, but how are you modeling that for your team? In this episode, Michael Praeger is joined by <a href="https://www.linkedin.com/in/jillcastilla" target="_blank" rel="ugc noopener noreferrer">Jill Castilla</a>, CEO & President of <a href="https://mycitizens.bank/" target="_blank" rel="ugc noopener noreferrer">Citizens Bank of Edmond</a>, to discuss how her military background taught her how to lead a team - and later an entire bank - that kept these three words at the forefront. </p><p><br></p><p>Jill Castilla is a nationally recognized banking leader, innovator in financial technology, and a driving force in community banking. As President and CEO of Citizens Bank of Edmond and Chairman of Citizens Bancshares, Inc., she has transformed the banking landscape with visionary leadership, groundbreaking solutions, and an unwavering commitment to serving communities and military members.</p><p><br></p><p>In 2015, Jill led Citizens Bank of Edmond to adopt AvidXchange’s automation solutions tailored for financial services, helping drive innovation and strengthen fraud prevention across the bank. </p><p><br></p><p>Some key takeaways from this episode include: </p><ul><li><p>Innovation starts with trust. Jill emphasizes the importance of building a collaborative culture where technology adoption is embraced—and rooted in a shared commitment to serving customers better. </p></li></ul><ul><li><p>Fraud detection is key. In banking, the accounts payable function is one of the most vulnerable areas for fraud. Jill shares how implementing AP automation helped Citizens Bank of Edmond establish stronger internal controls, faster fraud detection, and better accountability. </p></li></ul><ul><li><p>Stay agile and open to new tech. With tools like AI and cloud-based platforms evolving rapidly, Jill believes the true advantage lies in being able to quickly evaluate and implement the right technologies. It’s less about any one solution and more about creating a culture of adaptability. </p><p><br></p></li></ul><p>“The Power of Change” is an AvidXchange podcast hosted by Michael Praeger, Co-Founder and CEO of AvidXchange. On this show business leaders discuss leadership topics, industry trends, and embracing change. </p><p><br></p><p>Connect with Michael + AvidXchange: </p><ul><li><p><a href="https://www.instagram.com/mikepraeger/?hl=en" target="_blank" rel="ugc noopener noreferrer">Michael Praeger Instagram</a></p></li><li><p><a href="https://www.linkedin.com/in/michaelpraeger-avidx/" target="_blank" rel="ugc noopener noreferrer">Michael Praeger LinkedIn</a></p></li><li><p><a href="https://www.instagram.com/avidxchange/?hl=en" target="_blank" rel="ugc noopener noreferrer">AvidXchange Instagram</a></p></li><li><p><a href="https://www.linkedin.com/company/avidxchange-inc-/" target="_blank" rel="ugc noopener noreferrer">AvidXchange LinkedIn</a></p></li><li><p><a href="https://www.youtube.com/@Avidxchange" target="_blank" rel="ugc noopener noreferrer">YouTube</a></p></li><li><p><a href="https://www.avidxchange.com/" target="_blank" rel="ugc noopener noreferrer">Website</a></p></li><li><p><a href="https://www.avidxchange.com/request-a-demo?utm_source=Spotify&utm_medium=Podcast&utm_campaign=701Uq00000BnMfNIAV&utm_content=NT" target="_blank" rel="ugc noopener noreferrer">Request a Demo</a><br></p></li></ul>
October 21, 2024
<p>There is so much we can learn from athletes about leadership, routines, and growth, which is why we’re thrilled to have Gabi Ruffels, <a href="https://www.avidxchange.com/about/sponsorships/" rel="ugc noopener noreferrer" target="_blank">Team AvidXchange</a>’s sponsored professional golfer, on the podcast. In this episode, Gabi shares her road to the LPGA Tour, the team that helps her grow on a daily basis, and the routines she maintains both at home and on the road.</p> <p><a href="https://www.lpga.com/athletes/gabriela-ruffels/100053/overview" rel="ugc noopener noreferrer" target="_blank">Gabi Ruffels</a> is an Australian-American LPGA Tour player. After becoming the number-one ranked junior tennis player in Australia at age 12, Gabi transitioned to playing golf and is now in her rookie year on the LPGA Tour. </p> <p>Some key takeaways from this episode include:</p> <ul> <li><p>Pivoting is crucial to make sure your heart is still in the game. Even though Gabi was at the top of her game in tennis at a young age, she pivoted to a different sport and has had tremendous success.</p> </li> <li><p>If you travel a lot, allow your routines to be flexible. Pick the most important parts of your routine (for Gabi it’s working on her golf game and getting in a workout) and make those the things you stick to on the road.</p> </li> <li><p>Golf may be a “solo sport,” there is still an entire team behind every golfer that’s helping them improve. Who’s on your team? Ask them for consistent feedback and guidance, and you will certainly grow as a result.</p> </li> </ul> <p>“The Power of Change” is an AvidXchange podcast hosted by Michael Praeger, Co-Founder and CEO of AvidXchange. On this show business leaders discuss leadership topics, industry trends, and embracing change during good and bad times. </p> <p>Connect with Michael + AvidXchange:</p> <ul> <li><p><a href="https://www.instagram.com/mikepraeger/?hl=en" rel="ugc noopener noreferrer" target="_blank">Michael Praeger Instagram</a></p> </li> <li><p><a href="https://www.linkedin.com/in/michaelpraeger-avidx/" rel="ugc noopener noreferrer" target="_blank">Michael Praeger LinkedIn</a></p> </li> <li><p><a href="https://www.instagram.com/avidxchange/?hl=en" rel="ugc noopener noreferrer" target="_blank">AvidXchange Instagram</a></p> </li> <li><p><a href="https://www.linkedin.com/company/avidxchange-inc-/" rel="ugc noopener noreferrer" target="_blank">AvidXchange LinkedIn</a></p> </li> <li><p><a href="https://www.youtube.com/@Avidxchange" rel="ugc noopener noreferrer" target="_blank">YouTube</a></p> </li> <li><p><a href="https://www.avidxchange.com/" rel="ugc noopener noreferrer" target="_blank">Website</a></p> </li> <li><p><a href="https://www.avidxchange.com/request-a-demo?utm_source=Spotify&utm_medium=Podcast&utm_campaign=701Uq00000BnMfNIAV&utm_content=NT" rel="ugc noopener noreferrer" target="_blank">Request a Demo</a><br /></p> </li> </ul>
October 17, 2024
<p>More and more finance leaders are being asked to leverage data and analytics for their decision-making, and for good reason. Data allows us to make informed and strategic decisions that can positively impact revenue and customer satisfaction. In this episode, Michael Praeger interviews <a href="https://www.linkedin.com/in/tarble/" rel="ugc noopener noreferrer" target="_blank">Brian Tarble</a>, Vice President of Product at AvidXchange, on product development, data and analytics, and leadership lessons learned from coaching youth sports.</p> <p>Resources mentioned:</p> <ul> <li><p><a href="https://www.avidxchange.com/request-a-demo?utm_source=Spotify&utm_medium=Podcast&utm_campaign=701Uq00000BnMfNIAV&utm_content=NT" rel="ugc noopener noreferrer" target="_blank">Request a Demo</a> from AvidXchange to start leveraging data and analytics in your own business today</p> </li> <li><p><a href="https://www.avidxchange.com/resources/2025-finance-trends/" rel="ugc noopener noreferrer" target="_blank">Download the 2025 Finance Focus Guide</a> from AvidXchange for more insights on the 2025 Trends Survey</p> </li> </ul> <p>Some key takeaways from this episode include:</p> <ul> <li><p>Data can be leveraged in your business by maximizing the value of your supplier footprint, taking advantage of different payment modalities, and improving operational efficiency.</p> </li> <li><p>When you connect with your team members, connect with them as people first and employees second. Ask them how their families are doing, how they’re doing, and make that connection with them before you jump into the agenda items for the day.</p> </li> <li><p>Learning what motivates each person on your team is crucial for keeping them engaged at a high level. Brian learned this from coaching youth sports, but it certainly applies to leaders at all levels.</p> </li> </ul> <p>“The Power of Change” is an AvidXchange podcast hosted by Michael Praeger, CEO of AvidXchange. On this show, business leaders discuss their approach to change management and offer C-suite perspectives on ushering change during good and bad times.</p> <p>Connect with Michael + AvidXChange:</p> <ul> <li><p><a href="https://www.instagram.com/mikepraeger/?hl=en" rel="ugc noopener noreferrer" target="_blank">Michael Praeger Instagram</a></p> </li> <li><p><a href="https://www.linkedin.com/in/michaelpraeger-avidx/" rel="ugc noopener noreferrer" target="_blank">Michael Praeger LinkedIn</a></p> </li> <li><p><a href="https://www.instagram.com/avidxchange/?hl=en" rel="ugc noopener noreferrer" target="_blank">AvidXchange Instagram</a></p> </li> <li><p><a href="https://www.linkedin.com/company/avidxchange-inc-/" rel="ugc noopener noreferrer" target="_blank">AvidXchange LinkedIn</a></p> </li> <li><p><a href="https://www.youtube.com/@Avidxchange" rel="ugc noopener noreferrer" target="_blank">YouTube</a></p> </li> <li><p><a href="https://www.avidxchange.com/" rel="ugc noopener noreferrer" target="_blank">Website</a></p> </li> <li><p><a href="https://www.avidxchange.com/request-a-demo?utm_source=Spotify&utm_medium=Podcast&utm_campaign=701Uq00000BnMfNIAV&utm_content=NT" rel="ugc noopener noreferrer" target="_blank">Request a Demo</a><br /></p> </li> </ul>
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