by Oro Inc
<p>Hear what really matters in B2B. If you’re just dipping your toes in the waters of B2B eCommerce or if you’ve jumped into the deep end, we’re here to help. No BS, just honest, open talk about B2B eCommerce. Hear from thought leaders, disrupters, innovators, survivors, and winners.</p>
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🇺🇲
Publishing Since
1/31/2019
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April 14, 2025
<p><span style="background-color: transparent;">Jack Moberger, Head of Sales at DocUnlock, returns for a timely conversation on the evolving tariff landscape and what importers, brokers, and logistics pros need to do to stay ahead. </span></p><p><br></p><p><span style="background-color: transparent;">DocUnlock helps digitize customs workflows for brokers and freight forwarders, giving Jack a front-row seat to how businesses are adapting to shifting trade policy, non-compliant bonds, and ACH risks. If you’re wondering who to trust for real updates or what proactive steps your business should take right now – this episode covers it.</span></p><p><br></p><h3><strong style="background-color: transparent;">Key Takeaways:</strong></h3><p><strong style="background-color: transparent;">(01:11)</strong><span style="background-color: transparent;"> Why tariff changes send shockwaves through freight forwarding and brokerage</span></p><p><strong style="background-color: transparent;">(03:22)</strong><span style="background-color: transparent;"> The real sources importers should follow (not the headlines)</span></p><p><strong style="background-color: transparent;">(04:42)</strong><span style="background-color: transparent;"> What the CSMS notification system is and how to use it</span></p><p><strong style="background-color: transparent;">(06:18) </strong><span style="background-color: transparent;">A quick breakdown of the latest tariff shifts</span></p><p><strong style="background-color: transparent;">(07:14)</strong><span style="background-color: transparent;"> Country-specific tariffs (“Liberation Day”) </span></p><p><strong style="background-color: transparent;">(10:10)</strong><span style="background-color: transparent;"> How to prepare your business for tariff increases</span></p><p><strong style="background-color: transparent;">(10:33)</strong><span style="background-color: transparent;"> Why surety bonds are suddenly under pressure, and what to do</span></p><p><strong style="background-color: transparent;">(11:35)</strong><span style="background-color: transparent;"> How ACH tariff payments can protect you from financial strain</span></p><p><strong style="background-color: transparent;">(12:14)</strong><span style="background-color: transparent;"> Why invoice itemization matters more than ever</span></p><p><strong style="background-color: transparent;">(12:59)</strong><span style="background-color: transparent;"> What drawback recovery is and how to benefit from it</span></p><p><strong style="background-color: transparent;">(14:15)</strong><span style="background-color: transparent;"> Why classification compliance is under the microscope right now</span></p><p><strong style="background-color: transparent;">(15:43)</strong><span style="background-color: transparent;"> Can you avoid tariffs by shipping between company divisions?</span></p><p><br></p><h3><strong style="background-color: transparent;">Resources Mentioned: </strong></h3><p><br></p><p><span style="background-color: transparent;">CSMS (Cargo Systems Messaging Service)</span></p><p><a href="https://www.cbp.gov/trade/automated/cargo-systems-messaging-service" target="_blank" style="color: rgb(17, 85, 204);">https://www.cbp.gov/trade/automated/cargo-systems-messaging-service</a></p><p><br></p><p><span style="background-color: transparent;">NCBFAA (National Customs Brokers & Forwarders Association of America) </span><a href="https://www.ncbfaa.org/" target="_blank" style="background-color: transparent; color: rgb(17, 85, 204);">https://www.ncbfaa.org/</a></p><p><br></p><p><span style="background-color: transparent;">Sandler, Travis & Rosenberg (Trade law firm) </span></p><p><a href="https://www.strtrade.com/" target="_blank" style="background-color: transparent; color: rgb(17, 85, 204);">https://www.strtrade.com/</a></p><p><br></p><p><span style="background-color: transparent;">Thanks for listening to “B2B Commerce UnCut: A Journey Through Change,” powered by OroCommerce. If you found this episode useful, leave a review and subscribe to catch the next drop of real-world B2B insights.</span></p><p><br></p><p>#ecommerce #b2becommerce #digitalcommerce</p><p><br></p>
March 26, 2025
<p><span style="background-color: transparent;">In this episode, we’re joined by</span><a href="https://www.linkedin.com/in/chantal-schweizer/" target="_blank" style="background-color: transparent; color: rgb(17, 85, 204);"> Chantal Schweizer</a><span style="background-color: transparent;">, Head of Strategic Data Services at </span><a href="https://www.linkedin.com/company/pivotree/" target="_blank" style="background-color: transparent; color: rgb(17, 85, 204);">Pivotree</a><span style="background-color: transparent;">. Chantal shares how structured product data impacts B2B success, why spreadsheets still dominate business operations and how taxonomy and knowledge graphs drive smarter decisions.</span></p><p><br></p><p><strong style="background-color: transparent;">Key Takeaways:</strong></p><p><br></p><p><span style="background-color: transparent;">(02:12) Taxonomy helps structure product data for better organization and searchability.</span></p><p><span style="background-color: transparent;">(05:20) Spreadsheets remain the default tool for managing business and product data.</span></p><p><span style="background-color: transparent;">(10:29) Taxonomy creates order from chaos, whether in nature or commerce.</span></p><p><span style="background-color: transparent;">(12:35) Spreadsheets can’t handle large-scale operations.</span></p><p><span style="background-color: transparent;">(16:35) Understanding SKU count and categories reveals the scale of data challenges.</span></p><p><span style="background-color: transparent;">(19:16) Discovery projects identify data issues before implementing long-term solutions.</span></p><p><span style="background-color: transparent;">(21:58) Automation creates efficiency but often sparks fears about job security.</span></p><p><span style="background-color: transparent;">(25:10) Buyers need fast, intuitive search tools to find products easily.</span></p><p><span style="background-color: transparent;">(29:59) An ontology connects multiple taxonomies to create structured relationships.</span></p><p><span style="background-color: transparent;">(34:55) A retailer adjusted inventory based on Taylor Swift’s concert schedule.</span></p><p><br></p><p><strong style="background-color: transparent;">Resources Mentioned:</strong></p><p><br></p><p><a href="https://www.linkedin.com/in/chantal-schweizer/" target="_blank" style="background-color: transparent; color: rgb(17, 85, 204);">Chantal Schweizer</a> -</p><p>https://www.linkedin.com/in/chantal-schweizer/</p><p><br></p><p><a href="https://www.linkedin.com/company/pivotree/" target="_blank" style="background-color: transparent; color: rgb(17, 85, 204);">Pivotree</a> | LinkedIn -</p><p>https://www.linkedin.com/company/pivotree/</p><p><br></p><p><a href="https://www.pivotree.com/" target="_blank" style="background-color: transparent; color: rgb(17, 85, 204);">Pivotree</a> | Website -</p><p>https://www.pivotree.com/</p><p><br></p><p><a href="https://www.youtube.com/@ChantalSchweizer" target="_blank" style="background-color: transparent; color: rgb(17, 85, 204);">Chantal Schweizer’s YouTube channel on Taxonomy</a> -</p><p>https://www.youtube.com/@ChantalSchweizer</p><p><br></p><p><a href="https://www.linkedin.com/in/pivotreeautomotive/" target="_blank" style="background-color: transparent; color: rgb(17, 85, 204);">Sam Russo</a> -</p><p>https://www.linkedin.com/in/pivotreeautomotive/</p><p><br></p><p><br></p><p><br></p><p><br></p><p><span style="background-color: transparent;"><span class="ql-cursor"></span>Thanks for listening to the “B2B Commerce UnCut: A Journey Through Change,” powered by Oro. If you enjoyed this episode, leave a review to help get the word out about the show. And be sure to subscribe so you never miss another insightful conversation.</span></p><p><br></p><p><br></p><p><br></p><p><span style="background-color: transparent;">#eCommerce #B2BeCommerce #DigitalCommerce</span></p>
March 14, 2025
<p><a href="https://www.linkedin.com/in/jmoberger/" target="_blank" style="background-color: transparent; color: rgb(17, 85, 204);">Jack Moberger</a><span style="background-color: transparent;">, Head of Sales at</span><a href="https://www.linkedin.com/company/docunlock-ai/" target="_blank" style="background-color: transparent; color: rgb(17, 85, 204);"> DocUnlock</a><span style="background-color: transparent;">, joins us to discuss the evolution of B2B sales, AI-driven automation and the changing landscape of global trade. Jack shares insights from his time at Algolia and how his current role is transforming customs brokerage through digitization.</span></p><p><br></p><p><strong style="background-color: transparent;">Key Takeaways:</strong></p><p><br></p><p><span style="background-color: transparent;">(03:22) Why “corporate polycrisis” is a reality for many businesses.</span></p><p><span style="background-color: transparent;">(06:02) The challenges of B2B search and discovery for vendors.</span></p><p><span style="background-color: transparent;">(08:28) The era of generic B2B messaging is ending.</span></p><p><span style="background-color: transparent;">(13:37) Supply chains are now more complex and interconnected.</span></p><p><span style="background-color: transparent;">(15:41) How customs brokerage and freight forwarding are becoming more complex.</span></p><p><span style="background-color: transparent;">(18:33) What DocUnlock does to automate customs clearance and reduce manual work.</span></p><p><span style="background-color: transparent;">(23:37) AI is enabling compliance-heavy industries to scale efficiently.</span></p><p><span style="background-color: transparent;">(27:50) AI thrives in workflows with clear, correct answers.</span></p><p><span style="background-color: transparent;">(29:38) B2B digitization isn’t killing sales — it’s evolving it.</span></p><p><span style="background-color: transparent;">(35:37) Why eCommerce teams should be involved in sales forecasting.</span></p><p><span style="background-color: transparent;">(39:36) Regulatory changes create immediate demand for expert advice.</span></p><p><span style="background-color: transparent;">(43:27) Some of the best tech insights come from under-the-radar sources.</span></p><p><br></p><p><br></p><p><strong style="background-color: transparent;"><span class="ql-cursor"></span>Resources Mentioned:</strong></p><p><br></p><p><a href="https://www.linkedin.com/in/jmoberger/" target="_blank" style="background-color: transparent; color: rgb(17, 85, 204);">Jack Moberger</a> -</p><p>https://www.linkedin.com/in/jmoberger/</p><p><br></p><p><a href="https://www.linkedin.com/company/docunlock-ai/" target="_blank" style="background-color: transparent; color: rgb(17, 85, 204);">DocUnlock</a> -</p><p>https://www.linkedin.com/company/docunlock-ai/</p><p><br></p><p><a href="https://www.wto.org/" target="_blank" style="background-color: transparent; color: rgb(17, 85, 204);">World Trade Organization</a> -</p><p>https://www.wto.org/</p><p><br></p><p><a href="https://www.amazon.com/Three-Body-Problem-Cixin-Liu/dp/0765382032" target="_blank" style="background-color: transparent; color: rgb(17, 85, 204);">"The Three-Body Problem" by Cixin Liu</a> -</p><p>https://www.amazon.com/Three-Body-Problem-Cixin-Liu/dp/0765382032</p><p><br></p><p><br></p><p><br></p><p><br></p><p><span style="background-color: transparent;">Thanks for listening to the “B2B Commerce UnCut: A Journey Through Change,” powered by Oro. If you enjoyed this episode, leave a review to help get the word out about the show. And be sure to subscribe so you never miss another insightful conversation.</span></p><p><br></p><p><br></p><p><br></p><p><span style="background-color: transparent;">#eCommerce #B2BeCommerce #DigitalCommerce</span></p>
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