by Skip Steward
Baptist Management System (BMS) is an improvement system that focuses on creating a holistic management system built on purpose, people, and process. BMS exist within the overall operating system of Baptist Memorial Health Care. BMS promotes and is based on the following 11 Guiding Principles: Respect, Humility, Trust, Empathy, Perfection, Process Focus, Scientific Thinking, Quality at the Source, Flow and Pull, Constancy of Purpose, Systemic Thinking. As we embed the 11 Guiding Principles into our culture, demonstrated by our ideal principled-based behaviors, we will be passionate about continually improving the experience and outcomes for our customers. The information discussed in the Connecting the Dots podcast are meant as a discussion about the subject of continuous improvement. It might showcase what our best, most motivated users have achieved. Expected outcomes and results may vary. All testimonials are real, may not reflect another user's experience, and are not intended to represent or guarantee that anyone will achieve the same or similar results. Baptist Memorial Health Care Corporation is accredited by the Mississippi State Medical Association to provide continuing medical education for physicians. BMHCC designates this enduring material for a maximum of .50 AMA PRA Category 1 Credit(s)TM. Physicians should claim only the credit commensurate with the extent of their participation in the activity. It is the policy of Baptist Memorial Health Care Corporation (BMHCC) to promote balance, independence, objectivity, and scientific rigor in all educational activities; to require disclosure of relevant financial relationships from individuals engaged in content development or planning of a CME activity; to identify and resolve conflicts of interest related to those relationships; and to make disclosure information available to the audience prior to the CME activity. Presenters are required to disclose discussions of unlabeled/unapproved uses of drugs or devices during their presentations. None of the hosts or guests have financial interests to disclose.
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April 17, 2025
<p>Andrew is the Founder and Managing Director of Agility Consulting Group. He is a leadership enthusiast who is passionate about building leadership capacity to help organisations to make progress on big complex problems. He has been an Adjunct Faculty at the Australia Graduate School of Management (AGSM) at the University of NSW for 15 years where he facilitates executive programs in adaptive leadership and leadership agility. He is also the author of Survive and Thrive; 120 Ideas to Cultivate Your Leadership Agility. and in 2025 launched Getting Unstuck – How Learning Bravely is a Superpower for Personal Change and Growth.</p><p>Andrew is a Visting Faculty of the United Nations System Staff College where he has delivered a number of leadership programs in Turin.</p><p>He can be contacted at cultivateagility.com</p><ul><li>Link to claim CME credit: <a href="https://www.surveymonkey.com/r/3DXCFW3" rel="noopener noreferrer" target="_blank"><strong>https://www.surveymonkey.com/r/3DXCFW3</strong></a></li><li>CME credit is available for up to 3 years after the stated release date</li></ul><br/><p>Contact <a href="mailto:[email protected]" rel="noopener noreferrer" target="_blank"><strong>[email protected]</strong></a> if you have any questions about claiming credit.</p>
April 10, 2025
<p>Jacob Raymer is an internationally recognized speaker who addresses corporate, public and university</p><p>audiences on the subjects of leadership roles and responsibilities, cultural transformation, and how to achieve</p><p>organizational excellence with the right behavior and sustainable long-term results. As the Shingo Institute’s</p><p>former Director of Education, Jacob co-created the Shingo Model and developed the foundational learning</p><p>courses taught at the Shingo Institute. He has trained Shingo examiners and thousands of individuals</p><p>worldwide on how to assess and establish lean mindsets and method. In 2006, Jacob pioneered the concept ‘key behavior indicators’ (KBIs). Today many world-wide organizations have now adopted this term and concept to expand their desired outcomes with key performance indicators</p><p>(KPIs). By combining KPI and KBI, Jacob’s consulting firm has led the development and application of behavior-</p><p>based strategy deployment; building systems to drive the right behavior; and developing internal behavioral</p><p>assessments. The United State Airforce invited Jacob to join a team of global subject matter experts to create their lean</p><p>leadership development program (AFSO21) in 2006. He was commissioned to lead the leadership</p><p>development for United States Airforce Europe – working with leaders throughout 93 countries. His work</p><p>challenged leaders’ mindsets around lean tools and how to lead by integrating guiding principles.</p><p>After spending over a decade with the Shingo Institute he joined Munson Healthcare, northern Michigan’s</p><p>largest healthcare system as their Chief Transformation Officer. At Munson Healthcare, Jacob spent seven</p><p>years creating and deploying an organizational lean operating system and alignment framework anchored to</p><p>guiding principles that are now integrated into nine hospitals and over 150 clinics. Currently Jacob supports the Shingo Institute as a Faculty Fellow by continuing his work in creating learning frameworks to help organizations effectively integrate the Shingo Model. He was recognized and awarded as a</p><p>lifetime member to the Shingo Academy in 2021 for his global contributions to operational excellence. Jacob continues to support various organizations through executive coaching and consulting. Current companies include: Amazon, General Motors, Android, UCLA Healthcare System, University of Kansas</p><p>Healthcare System and University of New Mexico Healthcare System Past organizations include: 3M, Raytheon Missile Systems, Boston Scientific, Boeing, Daimler, Intermountain Healthcare, Perrigo, Canadian Government-EDC, Switzerland Government-Healthcare</p><ul><li>Link to claim CME credit: <a href="https://www.surveymonkey.com/r/3DXCFW3" rel="noopener noreferrer" target="_blank"><strong>https://www.surveymonkey.com/r/3DXCFW3</strong></a></li><li>CME credit is available for up to 3 years after the stated release date</li></ul><br/><p>Contact <a href="mailto:[email protected]" rel="noopener noreferrer" target="_blank"><strong>[email protected]</strong></a> if you have any questions about claiming credit.</p>
April 3, 2025
<p><strong>Stephen Hunter PT, DPT, OCS, FAPTA </strong>received his Bachelor of Arts in physical therapy from University of Utah in 1984, and his clinical doctorate in 2008. He is board certified in orthopedic physical therapy. Currently, Stephen continues to treat patients and is the director of Internal Process Control for Intermountain Health’s rehabilitation services. He leads a team of 4 internal process control coordinators who work to establish a culture of quality and standardize evidence-based care across all rehabilitation disciplines and services. He is the past president of NARA (National Association of Rehabilitation Providers and Agencies). He supports research efforts including data collection and clinical implementation. Examples include investigations on Total Knee Arthroplasty (TKA) and low back pain (LBP) resulting in recent publications (Minick 2022, Caplin 2022) and three randomized LBP trials (Brennan 2006, Fritz 2014, Delitto 2020). He was the lead clinical author for a review publication developing a care guideline for TKA for physical therapists (Jette 2020). </p><ul><li>Link to claim CME credit: <a href="https://www.surveymonkey.com/r/3DXCFW3" rel="noopener noreferrer" target="_blank"><strong>https://www.surveymonkey.com/r/3DXCFW3</strong></a></li><li>CME credit is available for up to 3 years after the stated release date</li></ul><br/><p>Contact <a href="mailto:[email protected]" rel="noopener noreferrer" target="_blank"><strong>[email protected]</strong></a> if you have any questions about claiming credit.</p>
Matt Abrahams, Think Fast Talk Smart
The Wall Street Journal
Marketplace
Dhru Purohit
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Spotify Studios
NPR
Jordan Harbinger
USA TODAY
Shingo Institute, Jon M. Huntsman School of Business at Utah State University
Catalysis
Freakonomics Radio + Stitcher
Katie Anderson
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