by Sebastian Syperek und Lukas Kauderer
CXEinfachMachen - Der Podcast für alle aus dem Bereich Customer Experience, Marktforschung und Produktmanagement, welche Kundenorientierung einfach ermöglichen wollen. Wir erklären euch grundlegende Themen rund um das Thema Kundenorientierung, zeigen Tools und Methoden sowie Best Practice und spannende Beispiele auf.
Language
🇩🇪
Publishing Since
3/29/2020
Email Addresses
1 available
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April 15, 2025
In dieser Episode des CXEinfachMachen-Podcasts sprechen Lukas Kauderer und Sebastian Syperek mit Patrik Widenmeyer, Teamlead Customer Experience bei TeamViewer. Patrik teilt wertvolle Einblicke, wie er das Thema Customer Experience (CX) bei TeamViewer aufgebaut hat – von den ersten Gehversuchen mit Kundenfeedback bis hin zur Implementierung professioneller Tools wie Qualtrics.
April 2, 2025
Weiter geht’s in der neusten Folge unseres Podcasts CXEinfachMachen – diesmal mit einem Blick auf die Zukunft der Marktforschung. Zu Gast ist Dr. Tizian Bonus, Chief Revenue Officer bei Appinio. Gemeinsam sprechen wir über die größten Herausforderungen der Branche – von ineffizienten Methoden über mangelnde Aussagekraft bis hin zu disruptiven Technologien wie AI.
September 18, 2024
Endlich mal wieder ein Podcast zu viert. Heute mit Christine Krimmel und Helmut Blocher zu den Themen CX, Humancentered, Journeydriven, SUCCUS, CX Foren und vielem mehr.
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