本书针对管理者面对的“不会做薪酬绩效考核的”“不会激励员工自我驱动的”“不懂做大业务线的”“所在团队氛围差,小团体盛行的”“内部人才培养不出来的”“培养出来的人才会离职的”等问题做出的建议与解答。文中对电商管理提出了一些不同的认知。 目录 · · · · · · 第一章 薪酬体系 第二章 目标考核 第三章 选人招人 第四章 战略增长 第五章 组织架构 后记
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🇨🇳
Publishing Since
9/24/2024
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September 24, 2024
蒋晖的《电商管理》一书可能有以下精华内容:<br> <br>一、实战经验分享<br> <br>1. 书中可能详细阐述了蒋晖在电商领域多年摸爬滚打的实战经历,包括他所遇到的困难、挑战以及成功的应对策略。这些真实的案例可以让读者更好地理解电商管理的实际操作。<br>2. 分享不同电商模式的运营心得,如 B2C、C2C、跨境电商等,为读者提供多样化的经营思路。<br> <br>二、策略与方法<br> <br>1. 市场定位策略:指导读者如何准确地进行市场细分,找到目标客户群体,并确定独特的产品或服务定位。<br>2. 品牌建设方法:强调品牌在电商中的重要性,提供打造品牌形象、提升品牌知名度和美誉度的具体方法。<br>3. 营销推广技巧:涵盖各种线上营销渠道和推广手段,如社交媒体营销、搜索引擎优化、内容营销、直播带货等,帮助读者提高产品的曝光度和销售量。<br>4. 客户关系管理:讲解如何建立良好的客户关系,提高客户满意度和忠诚度,包括客户服务、售后支持、会员制度等方面。<br> <br>三、团队管理<br> <br>1. 电商团队组建:介绍如何招聘、选拔合适的人才,组建高效的电商团队,包括运营、营销、客服、技术等各个岗位。<br>2. 团队激励与培养:提供团队激励的方法,激发员工的工作积极性和创造力,同时注重员工的培养和发展,提升团队的整体素质。<br>3. 团队协作与沟通:强调团队协作和沟通的重要性,分享有效的团队管理技巧,提高团队的工作效率和执行力。<br> <br>四、数据分析与决策<br> <br>1. 数据采集与分析:指导读者如何收集、整理和分析电商运营中的各种数据,如销售数据、用户行为数据、流量数据等,为决策提供依据。<br>2. 数据驱动的决策:强调以数据为基础进行决策,通过数据分析发现问题、优化策略、提高运营效果。<br> <br>五、行业趋势与未来展望<br> <br>1. 分析电商行业的发展趋势,如人工智能、大数据、区块链等新技术对电商的影响,以及社交电商、直播电商等新模式的崛起。<br>2. 对电商未来的发展进行展望,为读者提供前瞻性的思考和战略规划建议。
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