by Chad Kaleky
Top 5% Ranked Podcast! True stories of entrepreneurs falling forward. Join us as we sit down to hear their real life experiences of triumph over adversity and key metrics that defined their growth. Business Inquiries: [email protected]
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🇺🇲
Publishing Since
4/13/2023
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April 9, 2025
<h2>Chargebacks911 Overview</h2><ul><li><strong>Founded:</strong> 2012</li><li><strong>Employees:</strong> ~350</li></ul><br/><h2>Chargebacks911 Podcast Highlights</h2><p>✅ <strong>Chargebacks911 supports hundreds of thousands of clients worldwide, including banks, merchants, and tech companies.</strong></p><p> ✅ <strong>Benjamin attributes career growth to continuous self-development, problem-solving, and integrity in leadership.</strong></p><p> ✅ <strong>International expansion success starts with markets similar to your own and hiring local, culturally aligned teams.</strong></p><h2>Episode Summary</h2><p>In this episode, <strong>Benjamin Bridwell</strong>, President of <strong>Chargebacks911</strong>, shares his journey rising through the ranks of a global fintech company specializing in chargeback management solutions. With a client base reaching hundreds of thousands and a team of over 350 employees across multiple continents, Chargebacks911 has established itself as the leading solution in its industry.</p><p>Benjamin discusses the keys to scaling a business globally, including the importance of understanding cultural differences, hiring local talent, and dominating one market before moving to the next. He also shares personal leadership insights, including lessons from the book Good to Great, the importance of continuous improvement, and how striving to provide value across every part of the organization contributed to his rise from team member to president.</p><p>The conversation also explores the universal applicability of Chargebacks911’s solutions, given their relevance to any transaction involving Visa, MasterCard, Amex, Discover, or alternative payment methods. Whether you’re growing your career, expanding globally, or improving your business processes, this episode is packed with insights on leadership, scale, and global strategy.</p><h2>Notable Questions We Asked</h2><p><strong>Q: What helped Benjamin Bridwell rise to President at Chargebacks911?</strong></p><p> <strong>A:</strong> Consistently showing up, solving problems, leading with integrity, and continuously developing skills and business acumen were key to his career growth.</p><p><strong>Q: What is Chargebacks911’s client reach?</strong></p><p> <strong>A:</strong> The company works with hundreds of thousands of clients globally, including major banks, merchants, and tech companies.</p><p><strong>Q: How does Chargebacks911 approach international expansion?</strong></p><p> <strong>A:</strong> The team begins with markets culturally and operationally similar to their own, hires local experts, and deeply respects regional business customs.</p><p><strong>Q: What book has been pivotal in Benjamin’s leadership journey?</strong></p><p> <strong>A:</strong> Good to Great by Jim Collins helped shape his mindset around continuous improvement and refusing to settle for the status quo.</p><p><strong>Q: How can businesses approach global markets more effectively?</strong></p><p> <strong>A:</strong> Start with one similar market, learn its nuances, build localized teams, and then expand methodically to the next region.</p><h2><strong>Chapters</strong></h2><p>00:00 Intro</p><p>00:09 Company Stats</p><p>00:41 Company Overview and Global Presence</p><p>01:20 Leadership and Personal Development</p><p>02:34 International Expansion Strategies</p><p>04:46 Keys to Career Advancement</p><p>06:20 Connect with Chargebacks911</p><p><a href="https://www.ftspod.com/" rel="noopener noreferrer" target="_blank">OUR WEBSITE</a></p><p>Listen on:</p><p><a href="https://youtube.com/@failingtosuccess" rel="noopener noreferrer" target="_blank">YOUTUBE</a></p><p><a href="https://podcasts.apple.com/us/podcast/failing-to-success/id1678331694" rel="noopener noreferrer" target="_blank">APPLE PODCASTS</a></p><p><a href="https://podcasts.apple.com/us/podcast/failing-to-success/id1678331694" rel="noopener noreferrer" target="_blank"></a><a...
April 2, 2025
<h2>RCG Mortgage Overview</h2><ul><li><strong>Founded:</strong> April 2017</li><li><strong>Annual Revenue:</strong> $6M–$8M</li><li><strong>Employees:</strong> 40</li></ul><br/><h2><strong>RCG Mortgage Podcast Highlights</strong></h2><p>✅ <strong>RCG Mortgage scales by staying purchase-centric and building long-term, value-driven partnerships with realtors.</strong></p><p> ✅ <strong>Social media strategy combines humor, education, and authenticity to turn a “boring” industry into relatable and viral content.</strong></p><p> ✅ <strong>Delegating tasks and buying back time helps Andrew scale operations while maintaining a high standard of excellence.</strong></p><h2><strong>Episode Summary</strong></h2><p>In this engaging episode, <strong>Andrew Russell</strong>, founder of <strong>RCG Mortgage</strong>, breaks down how he scaled his business to <strong>$6–8 million in annual revenue</strong> with a strong focus on <strong>purchase-driven mortgage origination</strong>. Leveraging his psychology background and experience as a guidance counselor, Andrew built RCG on a philosophy of trust, education, and relationship-first business practices—especially with realtors.</p><p>Andrew shares his journey of transforming the mortgage industry’s “boring” image into <strong>viral and educational content</strong>, amassing over <strong>130K TikTok followers</strong> and <strong>45K+ on Instagram</strong>. His social media strategy combines humor, real-life mortgage scenarios, and family content to establish brand trust and generate direct and indirect business leads. He also reveals the importance of <strong>delegation and team building</strong>, explaining how embracing 80% delegation efficiency allowed him to scale sustainably.</p><p>With insightful commentary on the current real estate market, the importance of <strong>consistency in content creation</strong>, and game-changing book recommendations like Buy Back Your Time and Atomic Habits, this episode is a masterclass in combining <strong>old-school hustle with modern brand building</strong>.</p><h2><strong>Notable Questions We Asked</strong></h2><p><strong>Q: What is a purchase-centric mortgage strategy and why does it matter?</strong></p><p> <strong>A:</strong> It focuses on home purchase loans rather than refinancing, creating sustainable growth by building long-term realtor relationships that generate consistent referrals.</p><p><strong>Q: How has Andrew used social media to grow RCG Mortgage?</strong></p><p> <strong>A:</strong> He blends mortgage education with humor, family life, and real-life scenarios, growing to 130K+ TikTok followers and building brand trust across platforms.</p><p><strong>Q: What helped Andrew delegate and scale his business operations?</strong></p><p> <strong>A:</strong> Reading Buy Back Your Time helped him embrace the 80% rule, allowing others to take over tasks and free him up for growth.</p><p><strong>Q: What are the best books that helped shape Andrew’s business mindset?</strong></p><p> <strong>A:</strong> Atomic Habits for building repeatable success routines and Buy Back Your Time for learning to delegate and scale effectively.</p><p><strong>Q: What trends is Andrew seeing in the mortgage and real estate market today?</strong></p><p> <strong>A:</strong> Fewer licensed loan officers, reduced housing inventory, and the rise of tech like AI mean companies must hustle smarter and outwork the competition.</p><h2><strong>Chapters</strong></h2><p>00:00 Intro</p><p>00:12 Company Stats</p><p>00:36 Scaling the Business</p><p>06:15 Key Books for Business Growth</p><p>08:37 Delegation and Team Building</p><p>10:43 Current Real Estate Market Insights</p><p><a href="https://www.ftspod.com/" rel="noopener noreferrer" target="_blank">OUR WEBSITE</a></p><p>Listen on:</p><p><a href="https://youtube.com/@failingtosuccess" rel="noopener noreferrer" target="_blank">YOUTUBE</a></p><p><a...
March 26, 2025
<h2>Filterbuy Overview</h2><ul><li><strong>Founded:</strong> 2012</li><li><strong>Annual Revenue:</strong> $250 million</li><li><strong>Employees:</strong> ~1,000</li></ul><br/><h2>Filterbuy Podcast Highlights</h2><p>✅ <strong>Filterbuy scales to $250M+ by owning its manufacturing and logistics, ensuring next-day delivery and minimal inventory waste.</strong></p><p> ✅ <strong>The company mastered Amazon early, leveraging its growth to dominate the air filter industry while maintaining direct-to-consumer control.</strong></p><p> ✅ <strong>Success in e-commerce comes from mastering one sales channel before expanding—Amazon was key for Filterbuy, TikTok Shops could be next.</strong></p><h2>Episode Summary</h2><p>In this episode, <strong>David Heacock, founder and CEO of Filterbuy</strong>, shares how he built a <strong>$250 million direct-to-consumer air filter brand</strong> by perfecting logistics, manufacturing, and e-commerce strategy. He explains how the first eight years were a grind, growing to <strong>$70 million</strong> before strategically expanding operations and scaling nationwide.</p><p>David emphasizes that <strong>Filterbuy is more of a logistics company than an air filter brand</strong>, with <strong>seven distribution centers and a just-in-time inventory model</strong> that ensures next-day delivery at scale. By keeping less than <strong>two weeks of finished goods inventory</strong>, Filterbuy operates more efficiently than traditional competitors. He also shares insights on the <strong>importance of focusing on a single sales channel</strong>—Amazon was the launchpad for Filterbuy’s early success, and today <strong>it generates over $160 million in annual sales</strong>.</p><p>Looking forward, Filterbuy is <strong>expanding its retail and B2B presence</strong>, recently launching in <strong>550+ Walmart stores</strong>. David also advises new entrepreneurs to <strong>find a high-growth sales channel</strong> and <strong>dominate it first</strong>, suggesting TikTok Shops as a potential goldmine for today’s startups.</p><h2>Notable Questions We Asked</h2><p><strong>Q: What made Filterbuy stand out in the competitive air filter industry?</strong></p><p> <strong>A:</strong> The company <strong>controls its entire manufacturing and logistics process</strong>, allowing for <strong>next-day delivery, minimal inventory waste, and unmatched variety in filter sizes.</strong></p><p><strong>Q: What sales channel was most crucial to Filterbuy’s success?</strong></p><p> <strong>A:</strong> <strong>Amazon and Filterbuy.com</strong> were the biggest early drivers, with <strong>Amazon alone generating over $160M annually</strong>—David advises new brands to master <strong>one channel first</strong>.</p><p><strong>Q: How does Filterbuy keep inventory so lean?</strong></p><p> <strong>A:</strong> The company <strong>keeps less than two weeks of finished goods</strong>, instead stocking raw materials that can be quickly <strong>converted into final products</strong> in <strong>seven distribution centers</strong>.</p><p><strong>Q: What’s the next big opportunity in e-commerce?</strong></p><p> <strong>A:</strong> David sees <strong>TikTok Shops as a fast-growing sales channel</strong> that <strong>startups should master early</strong>, just like Amazon was a decade ago.</p><h2><strong>Chapters</strong></h2><p>00:00 Intro</p><p>00:19 Company Stats</p><p>00:47 Scaling Up: From Startup to $250 Million</p><p>01:11 Navigating Challenges and Opportunities</p><p>01:59 Mastering Logistics for Competitive Advantage</p><p>05:10 Sales Channels and Early Success</p><p>07:17 Connect with Filterbuy</p><p><a href="https://www.ftspod.com/" rel="noopener noreferrer" target="_blank">OUR WEBSITE</a></p><p>Listen on:</p><p><a href="https://youtube.com/@failingtosuccess" rel="noopener noreferrer" target="_blank">YOUTUBE</a></p><p><a href="https://podcasts.apple.com/us/podcast/failing-to-success/id1678331694"...
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