by Ian Robertson
<p>A weekly home inspection podcast hosted by the founders of Inspector Toolbelt - the premier home inspection software. Get tips, insights, strategies, and more from our hosts and guests to help give your home inspection business a boost. Ian and Beon are property inspection and tech industry veterans with over 20 years of experience each. Sometimes they even stay on point :)</p>
Language
🇺🇲
Publishing Since
11/17/2021
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April 21, 2025
Words matter in home inspection reports - especially when those reports might end up scrutinized in court. This eye-opening discussion with Mike Marlow of Veteran Home Inspections reveals why the seemingly innocuous phrase "further evaluation" could be the most dangerous term in your reporting vocabulary. Mike and Ian break down why saying "further evaluation recommended" could cause issues by effectively saying you started evaluating something but didn't finish. The conversation takes fascin...
April 8, 2025
Effective inspection report writing requires finding the perfect balance between thoroughness and client accessibility, with strategic organization making all the difference in client satisfaction and efficiency. • Report summaries should be placed at the beginning, not the end, of inspection reports for maximum client usability • Common industry fear that front-loaded summaries create liability has little evidence to support it • Consolidating report sections (like combining all bedrooms un...
March 31, 2025
The difference between a successful home inspection business and an extraordinary one often comes down to something that can't be captured on a checklist: the customer experience you create. Mike Ortiz of Homefront Inspections returns to share the hard-earned wisdom that has transformed his business from agent-dependent to client-driven through the power of exceptional service. "They want to feel taken care of, they want to feel warm and fuzzy, they want to understand things, they want to fe...
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