by 衿星有限公司
當公司的事業發展順遂時，往往忽視了客戶留存的重要性。然而，我們都知道，讓『客戶覺得運用了你的產品/服務獲得成功』，對公司、對客戶都是好事。在數位浪潮與第三波 AI 襲來的影響下，客戶成功（customer success）已成為企業永續經營的現代新顯學之一。 歡迎來到「客戶成功茶水間」，我們是縈欣與 Annie，將與你分享從 BD/PM 跨領域轉職到客戶成功（CS）的點點滴滴。 我們的節目專注於探討客戶成功的各種議題，從客戶關係管理到創新的客戶服務策略，無論你是老闆、主管，或是想轉職到客戶成功相關職位，或者你只是想瞭解客戶成功到底在做些什麼，我們都歡迎你一起進入客戶成功茶水間！我們的目標是讓每一位對「客戶成功有興趣」或正在思考「公司發展」的聽眾，都能在這裡找到寶貴的見解和實用的策略。 ■ 歡迎請我們喝杯飲料：https://pay.soundon.fm/podcasts/a24f2861-8542-4c96-b1bf-c9236d183ec8 ■ 與我們聯繫：[email protected] 或傳訊給我們：https://lin.ee/jpsRKqD * 錄音器材、軟體設定與錄音技術顧問，感謝「Micare Production 咪卡創意」：https://www.micareproduction.tw/ -- Hosting provided by <a href="https://www.soundon.fm/" target="_blank">SoundOn</a>
Language
🇨🇳
Publishing Since
3/27/2023
Email Addresses
1 available
Phone Numbers
0 available
April 21, 2025
我們想與你分享，成為客戶成功人員 90 天內的成長路線圖，幫助新手快速建立信心、避開大坑！ 這是第一集啦，陪你度過第一個30天。 - 表達一下對我們的支持或鼓勵吧！ >>> <a href="https://host.soundon.fm/app/podcasts/a24f2861-8542-4c96-b1bf-c9236d183ec8/episodes/b29293e2-ba4e-49be-b8ed-74b5b34eceeb/%3Ca%20href=">https://pay.soundon.fm/podcasts/a24f2861-8542-4c96-b1bf-c9236d183ec8</a> - 如果在建立客戶成功流程上有任何疑問，歡迎來找我們聊聊能怎麼協助您。 If you have any questions about setting up a customer success process, feel free to stop by and talk to us about how we can help you 公益諮詢：<a href="https://app.simplymeet.me/goldenstar/cs">https://app.simplymeet.me/goldenstar/cs</a> 聯繫我們：[email protected] / <a href="https://lin.ee/jpsRKqD">https://lin.ee/jpsRKqD</a> ( LINE ) - 器材設備租借及錄音技術顧問：<a href="https://www.micareproduction.tw/">咪卡創意</a> Suppliers of recording equipment and recording technology consultants：<a href="https://www.micareproduction.tw/">咪卡創意</a> -- Hosting provided by <a href="https://www.soundon.fm/">SoundOn</a>
April 14, 2025
書籍：《<a href="https://www.suncolor.com.tw/BookPage.aspx?bokno=109010101036">如何移動你的公車</a>》 在『 <a href="https://solink.soundon.fm/episode/c5c56cc4-fcaf-4393-b0da-be606f788f0b">EP96：[老闆訪談] 陪伴每位客戶邁向數位化/運用AI 的田中系統顧問</a> 』那一集裡， Sophie 聊到公司對於客戶成功組織的變革時，有提到兩本書，這是其中一本。 這本輕薄短小，管理思維清晰易懂，也很容易運用在管理團隊上。 推薦給新手主管，以及正在苦惱管理問題的你！ - 表達一下對我們的支持或鼓勵吧！ >>> <a href="https://host.soundon.fm/app/podcasts/a24f2861-8542-4c96-b1bf-c9236d183ec8/episodes/b29293e2-ba4e-49be-b8ed-74b5b34eceeb/%3Ca%20href=">https://pay.soundon.fm/podcasts/a24f2861-8542-4c96-b1bf-c9236d183ec8</a> - 如果在建立客戶成功流程上有任何疑問，歡迎來找我們聊聊能怎麼協助您。 If you have any questions about setting up a customer success process, feel free to stop by and talk to us about how we can help you 預約諮詢：<a href="https://app.simplymeet.me/goldenstar/cs">https://app.simplymeet.me/goldenstar/cs</a> 聯繫我們：[email protected] / <a href="https://lin.ee/jpsRKqD">https://lin.ee/jpsRKqD</a> ( LINE ) - 器材設備租借及錄音技術顧問：<a href="https://www.micareproduction.tw/">咪卡創意</a> Suppliers of recording equipment and recording technology consultants：<a href="https://www.micareproduction.tw/">咪卡創意</a> -- Hosting provided by <a href="https://www.soundon.fm/">SoundOn</a>
April 7, 2025
在這一集，你會獲得： 我們從產業研究裡，能彙整出客戶成功四大演變方向：技術應用、數據驅動、商業模式變革、客戶體驗優化， 來持續提升客戶留存率與業務成長。 - 表達一下對我們的支持或鼓勵吧！ >>> <a href="https://host.soundon.fm/app/podcasts/a24f2861-8542-4c96-b1bf-c9236d183ec8/episodes/b29293e2-ba4e-49be-b8ed-74b5b34eceeb/%3Ca%20href=">https://pay.soundon.fm/podcasts/a24f2861-8542-4c96-b1bf-c9236d183ec8</a> - 如果在建立客戶成功流程上有任何疑問，歡迎來找我們聊聊能怎麼協助您。 If you have any questions about setting up a customer success process, feel free to stop by and talk to us about how we can help you 預約諮詢：<a href="https://app.simplymeet.me/goldenstar/cs">https://app.simplymeet.me/goldenstar/cs</a> 聯繫我們：[email protected] / <a href="https://lin.ee/jpsRKqD">https://lin.ee/jpsRKqD</a> ( LINE ) - 器材設備租借及錄音技術顧問：<a href="https://www.micareproduction.tw/">咪卡創意</a> Suppliers of recording equipment and recording technology consultants：<a href="https://www.micareproduction.tw/">咪卡創意</a> -- Hosting provided by <a href="https://www.soundon.fm/">SoundOn</a>
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