by Nielsen Norman Group
The Nielsen Norman Group (NNg) UX Podcast is a podcast on user experience research, design, strategy, and professions, hosted by Senior User Experience Specialist Therese Fessenden. Join us every month as she interviews industry experts, covering common questions, hot takes on pressing UX topics, and tips for building truly great user experiences. For free UX resources, references, and information on UX Certification opportunities, go to: www.nngroup.com
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Publishing Since
8/10/2020
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April 18, 2025
Peter Merholz, co-author of Org Design for Design Orgs, discusses building and scaling effective design teams with industry experts in this interview
March 21, 2025
Sophia Prater of Rewired UX discusses how Object-Oriented UX simplifies digital products by focusing on core objects, improving usability and team collaboration in an interview with NN/g UX Podcast
February 21, 2025
<p>As AI continues to evolve, designers are increasingly finding themselves tasked with creating AI-powered experiences—often without prior experience in the space. In this episode, NN/g UX Specialist Caleb Sponheim discusses the current state of AI tools, what’s working (and what’s not), and how designers can position themselves to navigate this shift. We also explore what it really means to develop AI safely and how designers can play a role in ensuring ethical, user-friendly AI experiences.</p><p>About the speaker: <a href="https://www.nngroup.com/people/caleb-sponheim/?utm_source=podcast&utm_medium=social&utm_campaign=ep47" target="_blank" rel="ugc noopener noreferrer">Bio</a> | <a href="https://www.linkedin.com/in/calebsponheim/" target="_blank" rel="ugc noopener noreferrer">LinkedIn</a></p><p>Full-Day Course: <a href="https://www.nngroup.com/courses/designing-ai-experiences/?utm_source=podcast&utm_medium=social&utm_campaign=ep47" target="_blank" rel="ugc noopener noreferrer">Designing AI Experiences</a>(also available in half-day formats)</p><p><strong>Related NN/g Articles:</strong></p><ul><li><a href="https://www.nngroup.com/articles/artificial-intelligence-glossary/?utm_source=podcast&utm_medium=social&utm_campaign=ep47" target="_blank" rel="ugc noopener noreferrer">Artificial Intelligence Glossary</a></li><li><a href="https://www.nngroup.com/articles/how-ai-works/?utm_source=podcast&utm_medium=social&utm_campaign=ep47" target="_blank" rel="ugc noopener noreferrer">How Do Generative AI Systems Work?</a></li><li><a href="https://www.nngroup.com/articles/prepare-for-ai/?utm_source=podcast&utm_medium=social&utm_campaign=ep47" target="_blank" rel="ugc noopener noreferrer">Redefine Your Design Skills to Prepare for AI</a></li><li><a href="https://www.nngroup.com/articles/ai-user-value/?utm_source=podcast&utm_medium=social&utm_campaign=ep47" target="_blank" rel="ugc noopener noreferrer">AI Features Must Solve Real Problems</a></li><li><a href="https://www.nngroup.com/topic/ai/?utm_source=podcast&utm_medium=social&utm_campaign=ep47" target="_blank" rel="ugc noopener noreferrer">More Free Articles on AI</a></li></ul>
Jane Portman
The Curiosity Department, LLC
IDEO U
Anfisa Bogomolova & Ioana Teleanu
Lenny Rachitsky
Patricia Reiners
Design Matters Media
Matt Abrahams, Think Fast Talk Smart
User Interviews
TED
Ben Gilbert and David Rosenthal
Hidden Brain, Shankar Vedantam
The Futur
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