by Janie Budnick
The PetBiz Podcast is the perfect place for pet business owners to learn, connect, and grow. Hosted by pet business expert Janie Budnick, this podcast features interviews with industry leaders, as well as actionable tips and strategies for building a successful pet business. Whether you're a groomer, a dog walker, a pet sitter, or any other type of pet business owner, you'll find valuable insights and inspiration in every episode. With a fun and engaging style, Janie brings her years of experience and expertise to the table, helping listeners navigate the challenges of running a pet business and achieve their goals. So if you're ready to take your pet business to the next level, join Janie and her guests on the PetBiz Podcast today!
Language
🇺🇲
Publishing Since
10/9/2021
Email Addresses
1 available
Phone Numbers
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January 5, 2025
<p><span style="color: var(--grey-800);">In the inaugural episode of 2025, Janie kicks off episode 121 of the Pet Biz Podcast by reflecting on the accomplishments of 2024 and setting an uplifting tone for the year ahead. She dives deep into essential metrics that pet business owners need to track to set and achieve their business goals. The episode breaks down key metrics into three categories: financial metrics like Average Customer Value (ACV), Client Retention, Customer Lifetime Value (CLV), Cost Per Lead (CPL), and Customer Acquisition Cost (CAC); company metrics like Customer Satisfaction Score (CSAT), Customer Churn, Revenue Growth Rate, Occupancy or Staff Utilization, Net Profit Margin, and business valuation metrics such as SDE and EBITDA; and employee metrics like Employee Retention, Employee Turnover, First-Year Employee Turnover, and the importance of scorecards for team accountability. Janie provides practical steps, valuable insights, and a motivational push for pet business owners to analyze their past performance and plan strategically for a successful year.</span></p><p><br></p><p><span style="color: var(--grey-800);">00:00 Welcome to the New Year!</span></p><p><span style="color: var(--grey-800);">00:26 Reflecting on 2024 Achievements</span></p><p><span style="color: var(--grey-800);">01:53 Importance of Metrics in Your Business</span></p><p><span style="color: var(--grey-800);">02:56 Financial Metrics: Understanding Your Numbers</span></p><p><span style="color: var(--grey-800);">03:16 Calculating Average Customer Value (ACV)</span></p><p><span style="color: var(--grey-800);">09:52 Client Retention and Lifetime Value</span></p><p><span style="color: var(--grey-800);">14:08 Marketing Metrics: Cost Per Lead and Customer Acquisition Cost</span></p><p><span style="color: var(--grey-800);">19:46 Company Metrics: Customer Satisfaction and Churn</span></p><p><span style="color: var(--grey-800);">27:43 Understanding Client Churn</span></p><p><span style="color: var(--grey-800);">30:51 Analyzing Revenue Growth Rate</span></p><p><span style="color: var(--grey-800);">33:03 Evaluating Occupancy and Staff Utilization</span></p><p><span style="color: var(--grey-800);">34:00 Calculating Net Profit Margin</span></p><p><span style="color: var(--grey-800);">35:40 Determining Business Value</span></p><p><span style="color: var(--grey-800);">38:53 Assessing Marketing Metrics</span></p><p><span style="color: var(--grey-800);">46:00 Employee Metrics and Retention</span></p><p><span style="color: var(--grey-800);">52:57 Final Thoughts and Summary</span></p><p></p><p><strong>Hey there 👋 I’m Janie Budnick - Host of the PetBiz Podcast </strong>and founder of the <a href="https://www.facebook.com/groups/petbizhive" rel="noopener noreferrer" target="_blank"><strong>P</strong></a><strong>etBiz University™,</strong> including the<strong> </strong><a href="https://petbizguru.com/petbizmba/" rel="noopener noreferrer" target="_blank"><strong>PetBizMBA</strong></a>® <strong>Business Accelerator </strong>and the <a href="https://petbizcrm.com/site" rel="noopener noreferrer" target="_blank"><strong>PetBizCRM</strong></a>™<strong> Relationship Manager</strong> solution. No matter how far you are down the pet business path from START to FREEDOM I we are here to help!</p><p>Friend, your entrepreneurial dreams can 100% be a reality – but, let me tell you, it’s so easy to get discouraged when you’re starting out or in the messy middle. There are so many things to learn.</p><p>PetBiz University is the one place where you can get the support and education you need for your stage of entrepreneurship!</p><p><br></p><p><strong>“I love finding out about the strategies, tips, and cool people in our industry at the PetBiz Podcast!”</strong> <– If that sounds like you, <a href="https://podcasts.apple.com/us/podcast/petbizhive-pet-business-podcast/id1623421534" rel="noopener noreferrer" target="_blank"><strong><u>please consider rating and reviewing this show</u></strong></a>!</p><p>This helps us support the amazing pet industry and provide more education and resources to pet business owners. <a href="https://podcasts.apple.com/us/podcast/petbizhive-pet-business-podcast/id1623421534" rel="noopener noreferrer" target="_blank"><strong><u>Click here</u></strong></a>, scroll to the bottom, tap to rate with five stars, and select “Write a Review.” Then be sure to let us know what you loved most about the episode you heard!</p><p>Also, if you haven’t done so already, follow the podcast. we add new interviews weekly, and if you’re not following, there’s a good chance you’ll miss out. <a href="https://podcasts.apple.com/us/podcast/petbizhive-pet-business-podcast/id1623421534" rel="noopener noreferrer" target="_blank"><strong><u>Follow now</u></strong></a><a href="https://podcasts.apple.com/us/podcast/petbizhive/id1623421534" rel="noopener noreferrer" target="_blank"><strong>!</strong></a></p>
December 29, 2024
<p><span style="color: var(--grey-800);">In Episode 20 of the Pet Biz Podcast, Janie Budnick delves into the critical aspects of employee contracts in the pet industry. She begins by reminding listeners of the importance of regularly reviewing these documents, particularly as the new year approaches. Janie clarifies the distinction between employee contracts and handbooks, discussing essential contract elements such as job information, benefits, compensation, termination clauses, and various protective clauses like non-disclosure, and non-solicit. She offers insights into avoiding potential legal and business pitfalls related to non-solicit and non-compete clauses, emphasizing the need for legal advice tailored to state-specific regulations. Additionally, Janie touches on the Federal Trade Commission's rulings on non-competes and the evolving legal landscape for such agreements. She also discusses stay-or-pay provisions from her own experience and their implications within the pet industry. Janie concludes with the importance of being compliant and vigilant in this ever-evolving regulatory environment.</span></p><p><br></p><p><span style="color: var(--grey-800);">00:00 Welcome to Pet Biz Podcast Episode 20</span></p><p><span style="color: var(--grey-800);">01:05 Understanding Employee Contracts</span></p><p><span style="color: var(--grey-800);">02:40 Non-Disclosure Agreements Explained</span></p><p><span style="color: var(--grey-800);">03:14 The Importance of Non-Solicit Clauses</span></p><p><span style="color: var(--grey-800);">07:58 Navigating Non-Compete Clauses</span></p><p><span style="color: var(--grey-800);">13:09 Legal Landscape of Non-Competes in 2024</span></p><p><span style="color: var(--grey-800);">20:58 Stay or Pay Provisions in Employment Contracts</span></p><p><span style="color: var(--grey-800);">25:49 Wrapping Up and Final Thoughts</span></p><p><br></p><p>Links Shared in this Podcast:</p><p><a href="https://eig.org/state-noncompete-map/" rel="noopener noreferrer" target="_blank">State Non-Compete Map</a></p><p></p><p><strong>Hey there 👋 I’m Janie Budnick - Host of the PetBiz Podcast </strong>and founder of the <a href="https://www.facebook.com/groups/petbizhive" rel="noopener noreferrer" target="_blank"><strong>P</strong></a><strong>etBiz University™,</strong> including the<strong> </strong><a href="https://petbizguru.com/petbizmba/" rel="noopener noreferrer" target="_blank"><strong>PetBizMBA</strong></a>® <strong>Business Accelerator </strong>and the <a href="https://petbizcrm.com/site" rel="noopener noreferrer" target="_blank"><strong>PetBizCRM</strong></a>™<strong> Relationship Manager</strong> solution. No matter how far you are down the pet business path from START to FREEDOM I we are here to help!</p><p>Friend, your entrepreneurial dreams can 100% be a reality – but, let me tell you, it’s so easy to get discouraged when you’re starting out or in the messy middle. There are so many things to learn.</p><p>PetBiz University is the one place where you can get the support and education you need for your stage of entrepreneurship!</p><p><br></p><p><strong>“I love finding out about the strategies, tips, and cool people in our industry at the PetBiz Podcast!”</strong> <– If that sounds like you, <a href="https://podcasts.apple.com/us/podcast/petbizhive-pet-business-podcast/id1623421534" rel="noopener noreferrer" target="_blank"><strong><u>please consider rating and reviewing this show</u></strong></a>!</p><p>This helps us support the amazing pet industry and provide more education and resources to pet business owners. <a href="https://podcasts.apple.com/us/podcast/petbizhive-pet-business-podcast/id1623421534" rel="noopener noreferrer" target="_blank"><strong><u>Click here</u></strong></a>, scroll to the bottom, tap to rate with five stars, and select “Write a Review.” Then be sure to let us know what you loved most about the episode you heard!</p><p>Also, if you haven’t done so already, follow the podcast. we add new interviews weekly, and if you’re not following, there’s a good chance you’ll miss out. <a href="https://podcasts.apple.com/us/podcast/petbizhive-pet-business-podcast/id1623421534" rel="noopener noreferrer" target="_blank"><strong><u>Follow now</u></strong></a><a href="https://podcasts.apple.com/us/podcast/petbizhive/id1623421534" rel="noopener noreferrer" target="_blank"><strong>!</strong></a></p>
December 15, 2024
Pet business owner Janie Budnick shares actionable pricing strategies for 2025, emphasizing the importance of understanding market dynamics and customer sensitivity to maintain profitability and sustainability.
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