by OPEXEngine by Bain and Company
Katherine Zhang – CEO and General Manager of OPEXEngine by Bain & Company – has her finger on the pulse of the SaaS industry. She is joined by finance leaders, technology experts, investors, operations professionals, and more for conversations about metrics, benchmarking, and the state of SaaS.
Language
🇺🇲
Publishing Since
12/14/2023
Email Addresses
1 available
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March 31, 2025
<p>Although Revenue Operations (RevOps) is still an evolving function in SaaS, its role is critical to driving go-to-market efficiency. </p><p>At its core, RevOps ensures that go-to-market teams like Sales, Marketing, and Customer Success function as a unified, efficient system to enable the ideal customer journey.</p><p>One of the biggest challenges for RevOps leaders is <strong>managing resource allocation</strong> – making high-stakes decisions about structure, strategy, and investment. How do you allocate resources for maximum impact? When is the right time to scale? Which strategic focus areas will drive long-term success?</p><p>In this episode of SaaS Conversations, <strong>Katherine Zhang</strong>, CEO and General Manager of OPEXEngine by Bain & Company, shares expert insights on building a high-impact RevOps function. We cover:</p><ul><li>The foundational role of RevOps in go-to-market success</li><li>How to structure RevOps around <strong>key strategic focus areas</strong></li><li>Common challenges in resource allocation and best practices</li><li>The role of benchmarks in guiding smarter investment decisions – and how to use benchmarks effectively</li><li>Why strong partnerships with Finance are critical for RevOps success</li><li>How RevOps strategies must evolve as companies scale</li></ul><p>Listen in to gain actionable insights on optimizing RevOps, aligning go-to-market teams, and setting the right strategic priorities for sustainable growth.</p>
January 15, 2025
<p>This episode is essential listening for anyone responsible for <strong>R&D investment, cost management, or strategic planning in SaaS.</strong> In today's conversation, we sit down with Ryan Kuchova, Head of Customer Strategy and Operations at Jellyfish, to explore frameworks for measuring and managing R&D ROI in SaaS.</p> <p>We discuss strategies for optimizing R&D investment and how to encourage alignment between finance and engineering teams. </p> <p>Moderator: Andy Rooks (Marketing, OPEXEngine by Bain & Company)</p> <p>Guest speaker: Ryan Kuchova (Head of Customer Strategy and Operations at Jellyfish)</p>
November 20, 2024
<p>Learn how to maximize the value of benchmarks in this special podcast episode featuring Lauren Kelley’s SaaS Metrics Palooza ‘24 presentation.</p> <p><br /></p> <p>In a new episode of SaaS Conversations, we explore benchmarking strategies that drive growth, profitability, and operational excellence. Lauren dives into the Rule of 40, critical efficiency metrics, and actionable steps SaaS leaders can take to uncover inefficiencies, align resources, and enhance EBITDA. The episode includes references to key data visuals from her presentation, available on-demand at <a href="https://www.opexengine.com/articles" target="_blank" rel="ugc noopener noreferrer">https://www.opexengine.com/post/saas-conversations-podcast-benchmark-enabled-decision-making-at-saas-metrics-palooza-24</a>.</p> <p><br /></p> <p>Listen now to gain insights that can transform your operational strategy.</p> <p><br /></p> <p>Speaker: Lauren Kelley (Founder and CEO of OPEXEngine by Bain & Company)</p> <p>Moderator: Ray Rike (Benchmarkit)</p>
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