by The Business Blacksmith
Welcome to "The Art of Hospitality," where the Operator meets the Philosopher to unravel the intricate tapestry of the vacation rental industry. Led by Conrad O'Connell, the Digital Strategist who turns clicks into bookings, and hosted by Scott Fasano, the "Operator," and Adam Norko, the "Philosopher," our podcast presents a trinity of perspectives that uniquely positions us at the intersection of practical operations, philosophical depth, and digital innovation. We tackle the gamut—marketing strategies, guest relations, property management, and internal operations—all while keeping an eye on the ever-changing landscape of our industry. This isn't just about running a vacation rental management business; it's about mastering the Art of Hospitality, where operational precision and thought leadership intersect to create extraordinary experiences. So, if you're keen on listening to discussions that marry tactical excellence with intellectual depth, all underpinned by game-changing digital strategies, you're in the right place. Join us as we redefine what it means to excel in the vacation rental industry.
Language
🇺🇲
Publishing Since
1/18/2023
Email Addresses
1 available
Phone Numbers
0 available
April 16, 2025
<p>In this episode, we chat with Blendi Muriqi on building teams, delegation, short-term rental staffing needs, AI vs personal touch and a LOT more.</p><p>Enjoy!</p><p>⭐️ Links & Show Notes</p><ul><li><a href="https://www.linkedin.com/in/adamnorko/">Adam Norko</a></li><li><a href="https://www.linkedin.com/in/scottfasano/">Scott Fasano</a></li><li><a href="https://www.linkedin.com/in/conradoconnell/">Conrad O'Connell</a></li><li><a href="https://www.linkedin.com/in/blendi-muriqi-a286799a/">Blendi Muriqi</a></li><li><a href="https://delegate.co/">Delegate.co </a></li></ul><p><br></p><p><br></p>
April 9, 2025
<p>In this episode, we chat with Nathan Woods - formerly of Bolt Farm Treehouse and now certified training specialist of "Unreasonable Hospitality" from our favorite author Will Guidara. </p><p>Nathan shares his story, journey into short-term rentals and a LOT more.</p><p>Enjoy!</p><p>⭐️ Links & Show Notes</p><ul><li><a href="https://www.linkedin.com/in/adamnorko/">Adam Norko</a></li><li><a href="https://www.linkedin.com/in/scottfasano/">Scott Fasano</a></li><li><a href="https://www.linkedin.com/in/conradoconnell/">Conrad O'Connell</a></li><li><a href="https://www.ministryofwelcome.com/">Ministry of Welcome</a></li><li><a href="https://www.belovedhospitality.com/">Beloved Hospitality</a></li><li><a href="https://nathanwoods.notion.site/">Nathan Woods Personal Site</a></li><li><a href="https://www.linkedin.com/in/meetnathanwoods/">Nathan Woods</a></li></ul><p><br></p><p><br></p>
April 2, 2025
<p>In this episode, we chat with Allison Bayley from Bayley Vacation Rentals about all things focus, team management, building a tight geo collection of inventory and a LOT more!</p><p>Enjoy!</p><p>⭐️ Links & Show Notes</p><ul><li><a href="https://www.linkedin.com/in/adamnorko/">Adam Norko</a></li><li><a href="https://www.linkedin.com/in/scottfasano/">Scott Fasano</a></li><li><a href="https://www.linkedin.com/in/conradoconnell/">Conrad O'Connell</a></li><li><a href="https://www.linkedin.com/in/allison-bayley-11881b170/">Allison Bayley</a></li><li><a href="https://bayleyvacationrentals.com/">Bayley Vacation Rentals</a></li></ul><p><br></p><p><br></p>
Alex and Annie
Airbnb Superhosts Annette Grant & Sarah Karakaian
Natalie Palmer, Airbnb Host
Good Morning Hospitality
Josiah Mackenzie
Andy Jones
Crooked Media
New York Magazine
Zach Busekrus
Shane Parrish
Heather Bayer aka @CottageGuru
Amber Hurdle
Life.Church
Evergreen Podcasts
Wondery
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