by Noelle D'Intino
A podcast for child care center owners and directors. Business tips and resources to help you build enrollment, retain your best teachers, and getting your operating just how you want it.
Language
🇺🇲
Publishing Since
5/6/2021
Email Addresses
1 available
Phone Numbers
0 available
April 15, 2025
<p>In this episode, Noelle discusses the positive side of receiving parent complaints and introduces the concept of a clear parent expectation policy to reduce these complaints. She shares insights from her own experience of implementing a one-page document that covers common areas of confusion. The policy includes key topics like communication expectations, arrival and pickup procedures, health policies, behavior and discipline, payment and fees, classroom transitions, and more. By setting clear expectations upfront, Noelle highlights the significant drop in parent complaints and improved relationships. This episode aims to help childcare centers proactively minimize parent concerns and improve their overall program.</p><p>Plus, grab my <strong>FREE Teacher Retention Plan</strong> to help strengthen your team’s accountability and commitment: <a href="https://memberships.kartra.com/page/theultimateteacherretentionchecklist">https://memberships.kartra.com/page/theultimateteacherretentionchecklist</a></p><p>The Early Education Empowerment Conference, come see me in person! Plus 14 other amazing speakers! <a href="https://memberships.kartra.com/page/empowermentconference">https://memberships.kartra.com/page/empowermentconference</a></p>
April 8, 2025
<p>We discuss the challenges of raising tuition fees for childcare centers and provides practical strategies to manage this necessary task. With insights from over 20 years of experience, the host outlines five essential steps to increase tuition without alienating families: setting the stage early, framing the increase as an investment, communicating clearly and confidently, sending regular reminders, and following up with gratitude and reinforcement. The episode emphasizes the importance of continuously showcasing the value provided by the center to foster understanding and support from parents. Tips include using newsletters, social media, and direct communication to keep parents informed and engaged. The host also highlights the necessity of aligning tuition increases with the quality and enhancements made to the center, reassuring that while some families may leave, the overall response can be positive if handled correctly.</p><p><br>Plus, grab my <strong>FREE Teacher Retention Plan</strong> to help strengthen your team’s accountability and commitment: <a href="https://memberships.kartra.com/page/theultimateteacherretentionchecklist">https://memberships.kartra.com/page/theultimateteacherretentionchecklist</a></p><p>The Early Education Empowerment Conference, come see me in person! Plus 14 other amazing speakers! <a href="https://memberships.kartra.com/page/empowermentconference">https://memberships.kartra.com/page/empowermentconference</a></p>
April 7, 2025
<p>Come join me LIVE for a workshop on April 16, 2025 at 2:00 PM Eastern Time - I'm also recording it for you! <a href="https://memberships.kartra.com/page/findconnectretain">CLICK HERE TO GET MORE DETAILS ON THE WORKSHOP</a>. Email me if you have questions [email protected]<br>Looking forward to teaching and collaborating with everyone!</p>
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