by Ben Gowland
Ben Gowland talks to those making real change happen in healthcare, getting underneath what they did, how they managed to do it, and the challenges they faced along the way
Language
🇺🇲
Publishing Since
1/24/2022
Email Addresses
1 available
Phone Numbers
0 available
April 6, 2025
<p dir="ltr">In this episode we welcome back Pete Woodward, from Cheadle Medical Practice. Over the past year, Pete has experienced a whirlwind of success, including winning the Practice Manager of the Year Award and stepping into the role of managing partner. He shares insights into the evolution of their innovative triage, The Human Touch, which continues to reduce call wait times and enhance patient satisfaction despite seasonal challenges. Pete's commitment to minor adjustments rather than sweeping changes has been pivotal in maintaining momentum and avoiding change fatigue, ensuring a seamless service delivery. Pete & Ben also explore the strategic side of managing a medical practice, focusing on financial planning. Finally, Pete shares the importance of communication and collaboration in healthcare management. Tune in to hear Pete's valuable experiences and insights as he continues to champion innovation and efficiency in healthcare.</p> <p dir="ltr">Introduction (00:08) </p> <p dir="ltr">The Human Touch (01:16)</p> <p dir="ltr">How are the results looking now? (02:35) </p> <p dir="ltr">Is winter affecting the results? (03:53)</p> <p dir="ltr">Updates to the system.. (04:36)</p> <p dir="ltr">Scaling up.. (05:34)</p> <p dir="ltr">Have the same results been achieved across other practices? (06:05) </p> <p dir="ltr">Funding & finances (06:59) </p> <p dir="ltr">Budgeting for the year (10:13) </p> <p dir="ltr">Taking action sooner.. (11:10) </p> <p dir="ltr">How is this managed in the practice? (12:55)</p> <p dir="ltr">Making a difference (15:03)</p> <p dir="ltr">Funding via PCNs (16:07) </p> <p dir="ltr">Financial challenges within practices (17:45) </p> <p dir="ltr">Financial benefits to be gained from scale (18:56)</p> <p dir="ltr">Getting in touch (23:25) </p> <p dir="ltr">Listen to Pete’s previous episode, The Human Touch, <a href= "https://ockham.healthcare/podcast-pete-woodward-the-human-touch/">here</a>.</p> <p dir="ltr">To contact Pete directly, please contact him by email <a href="mailto:[email protected]">here</a>.</p> <p dir="ltr">For all enquiries about the Ockham podcast, please contact Ben Gowland <a href= "http://[email protected]">here</a>.</p>
March 24, 2025
<p dir="ltr">Is the Future of General Practice Finally Looking Brighter?</p> <p dir="ltr">In this week’s episode, brought to you in partnership with Practice Index, we welcome back Claire Houston, Robyn Clark, and James Gransby to discuss the newly agreed contract for general practice. After three years of imposed terms, the promise of an additional £889 million in funding offers a glimmer of hope. However, the episode delves into the reality that much of this funding may simply offset rising staffing costs and increased national insurance contributions, providing little genuine financial relief for GP partners. We explore the complexities and uncertainties these changes bring, emphasising the importance of clear contract planning to secure financial stability and better outcomes for both practices and patients.</p> <p dir="ltr">Introduction (00:08)</p> <p dir="ltr">An agreed contract (01:22) </p> <p dir="ltr">Are practices feeling better? (02:28)</p> <p dir="ltr">Is it helping the underlying profitability? (06:59)</p> <p dir="ltr">The changes & impact for ARRS? (11:10) </p> <p dir="ltr">More money for ARRS? (12:17) </p> <p dir="ltr">What's your take on the impact? (12:35)</p> <p dir="ltr">Keeping the online consultation tool on.. (15:56)</p> <p dir="ltr">The GPC.. (18:40)</p> <p dir="ltr">NHS England is going to be abolished (20:12)</p> <p dir="ltr">Final thoughts.. (23:28) </p> <p dir="ltr">To visit the Practice Index website, <a href= "https://practiceindex.co.uk/gp/">click here</a> or contact James Dillon <a href= "mailto:[email protected]">here</a>.</p> <p dir="ltr">For all enquiries about the Ockham podcast, please contact Ben Gowland <a href= "http://[email protected]">here</a>.</p>
March 10, 2025
<p dir="ltr">This week, we welcome Ashleigh Perryman and Michael Norris from Gosport PCN to discuss their pioneering work in team-based pharmacy services across five GP practices. Leading a team of 10 pharmacists, 10 technicians, and 4 admin staff, they share how their centralised approach fosters collaboration and innovation. Learn how strategic staff deployment ensures comprehensive care, while specialisation and ongoing training enhance service offerings. Whether you're a healthcare professional or simply interested in forward-thinking healthcare strategies, this episode provides valuable insights into the evolving world of pharmacy services.</p> <p dir="ltr">Introduction (00:08)</p> <p dir="ltr">The team.. (01:42)</p> <p dir="ltr">Developing the team (02:47)</p> <p dir="ltr">Career progression within the team (03:31) </p> <p dir="ltr">Equal Pharmacy Techs and Pharmacists (05:40) </p> <p dir="ltr">Development for individuals (08:13)</p> <p dir="ltr">Turnover of pharmacists (09:27)</p> <p dir="ltr">The outcomes of the videos.. (13:35</p> <p dir="ltr">Safety searches.. (13:59) </p> <p dir="ltr">Most at risk patients being prioritised.. (15:22)</p> <p dir="ltr">How does it work across multiple practices? (15:34)</p> <p dir="ltr">Taking this to PCN management (18:15)</p> <p dir="ltr">Plans for the future.. (19:59) </p> <p dir="ltr">Getting in touch (22:36)</p> <p dir="ltr">For all enquiries about the Ockham podcast, please contact Ben Gowland <a href= "http://[email protected]">here</a>.</p>
NB Medical Education
eGPlearning
Medics Money
Dr Rachel Morris
Primary Care Knowledge Boost
Red Whale
GPonline.com
GPnotebook
The BMJ
BBC Radio 5 Live
Goalhanger
BBC Radio 4
BBC News
Page 94: The Private Eye Podcast
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