by Safety FM
Diving into human and organizational performance and tackling todays safety and health topics to make the world a better place to work!
Language
🇺🇲
Publishing Since
11/24/2019
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April 21, 2025
<p><strong>Ready to Get Curious?!</strong> <a target="_blank" rel="noopener noreferrer nofollow" href="https://www.thehopnerd.com/sp">Check out Starting Points! our Operationally Curious Questions</a></p><p><strong>On today's episode...</strong></p><p><strong>How We Respond Matters... What Now?</strong></p><p>In this 'What Now?' mini-series episode, <a target="_blank" rel="noopener noreferrer nofollow" href="https://www.linkedin.com/in/sam-goodman-03a95391/">Sam Goodman</a> (The HOP Nerd) shares practical steps to improve reactions, foster learning, build trust, and make Human & Organizational Performance real.</p><p><strong>Actionable Steps Discussed (The "What Now?"):</strong></p><ul><li><strong>Master the Pause:</strong> Deliberately pause before reacting to surprising news.</li><li><strong>Make Your First Words Curious Word:</strong> Start interactions about events with open-ended questions aimed at understanding ("Teach me more...").</li><li><strong>Focus Response on the System:</strong> Guide conversations and reviews towards understanding context and system factors, not just individual actions.</li><li><strong>Ask Key Questions Immediately:</strong> Use a structured approach (Care, Stabilize, Communicate, Plan Learning) as the standard first response to events.</li><li><strong>Leaders Model the Response:</strong> Leaders must visibly demonstrate thoughtful, curious, system-focused responses, especially under pressure.</li></ul><p><strong>FOLLOW SAM</strong> <a target="_blank" rel="noopener noreferrer nofollow" href="https://www.linkedin.com/in/sam-goodman-03a95391/">https://www.linkedin.com/in/sam-goodman-03a95391/</a></p><p><strong>Contact him at:</strong> <a target="_blank" rel="noopener noreferrer nofollow" href="mailto:[email protected]">[email protected]</a></p><p><strong>Book an initial consult at:</strong> <a target="_blank" rel="noopener noreferrer nofollow" href="https://calendly.com/d/26x-qs8-xnv/initial-consultation-call">https://calendly.com/d/26x-qs8-xnv/initial-consultation-call</a></p><p><strong>Visit </strong><a target="_blank" rel="noopener noreferrer nofollow" href="http://TheHOPNerd.com"><strong>TheHOPNerd.com</strong></a><strong> </strong>to schedule a consultation, access free resources, snag some exclusive merch, and more.</p><p>Sam, a unique blend of strategist and comedic creator, brings a fresh perspective to organizational improvement. <strong>He's not your typical consultant; he's The HOP Nerd</strong>, dedicated to highlighting the absurdity in our workplaces and workplace safety through his hilarious and insightful content. With a track record of helping hundreds of businesses successfully operationalize HOP, and teaching tens of thousands of people around the globe HOP concepts, Sam uses his comedic lens to expose the ineffectiveness of our more traditional approaches.</p><p><strong>Ready to take your organizations efforts around learning and improvement to the next level?</strong> Book Sam Goodman for consulting, speaking engagements, or to inject some much-needed thought and humor into your next event.</p><p><strong>Follow Sam on:</strong></p><ul><li><strong>LinkedIn:</strong> <a target="_blank" rel="noopener noreferrer nofollow" href="https://www.linkedin.com/in/sam-goodman-03a95391/">https://www.linkedin.com/in/sam-goodman-03a95391/</a></li><li><strong>YouTube:</strong> <a target="_blank" rel="noopener noreferrer nofollow" href="https://www.youtube.com/@TheHOPNerd">https://www.youtube.com/@TheHOPNerd</a></li><li><strong>Instagram:</strong> <a target="_blank" rel="noopener noreferrer nofollow" href="https://www.instagram.com/thehopnerd/">https://www.instagram.com/thehopnerd/</a></li></ul>
April 20, 2025
<p><strong>Ready to Get Curious?!</strong> <a target="_blank" rel="noopener noreferrer nofollow" href="https://www.thehopnerd.com/sp">Check out Starting Points! our Operationally Curious Questions</a></p><p><strong>In today's episode...</strong></p><p><strong>Context Drives Behavior... What Now?</strong></p><p>We all know the HOP principle: "Learning is Vital." But how do we move beyond just saying it to actually doing it within our organizations? In this episode, Sam Goodman dives into just that.</p><p><strong>Actionable Steps Discussed (The "What Now?"):</strong></p><ol><li><strong>Change How You Investigate:</strong> Shift from root cause hunts to facilitating Learning Reviews/Teams focused on context and understanding.</li><li><strong>Seek Stories of Normal Work:</strong> Actively learn how things go right by talking to frontline personnel about their challenges, adaptations, and successes.</li><li><strong>Make it Safe to Learn:</strong> Cultivate psychological safety where reporting errors, concerns, and near misses is encouraged and met with curiosity, not blame.</li><li><strong>Lower the Bar for Learning:</strong> Implement simpler, more frequent learning activities like debriefs and informal learning conversations.</li><li><strong>Close the Loop:</strong> Translate learning into tangible actions and communicate back to the workforce what was learned and changed.</li></ol><p><strong>FOLLOW SAM</strong> <a target="_blank" rel="noopener noreferrer nofollow" href="https://www.linkedin.com/in/sam-goodman-03a95391/">https://www.linkedin.com/in/sam-goodman-03a95391/</a></p><p><strong>Contact him at:</strong> <a target="_blank" rel="noopener noreferrer nofollow" href="mailto:[email protected]">[email protected]</a></p><p><strong>Book an initial consult at:</strong> <a target="_blank" rel="noopener noreferrer nofollow" href="https://calendly.com/d/26x-qs8-xnv/initial-consultation-call">https://calendly.com/d/26x-qs8-xnv/initial-consultation-call</a></p><p><strong>Visit </strong><a target="_blank" rel="noopener noreferrer nofollow" href="http://TheHOPNerd.com"><strong>TheHOPNerd.com</strong></a><strong> </strong>to schedule a consultation, access free resources, snag some exclusive merch, and more.</p><p>Sam, a unique blend of strategist and comedic creator, brings a fresh perspective to organizational improvement. <strong>He's not your typical consultant; he's The HOP Nerd</strong>, dedicated to highlighting the absurdity in our workplaces and workplace safety through his hilarious and insightful content. With a track record of helping hundreds of businesses successfully operationalize HOP, and teaching tens of thousands of people around the globe HOP concepts, Sam uses his comedic lens to expose the ineffectiveness of our more traditional approaches.</p><p><strong>Ready to take your organizations efforts around learning and improvement to the next level?</strong> Book Sam Goodman for consulting, speaking engagements, or to inject some much-needed thought and humor into your next event.</p><p><strong>Follow Sam on:</strong></p><ul><li><strong>LinkedIn:</strong> <a target="_blank" rel="noopener noreferrer nofollow" href="https://www.linkedin.com/in/sam-goodman-03a95391/">https://www.linkedin.com/in/sam-goodman-03a95391/</a></li><li><strong>YouTube:</strong> <a target="_blank" rel="noopener noreferrer nofollow" href="https://www.youtube.com/@TheHOPNerd">https://www.youtube.com/@TheHOPNerd</a></li><li><strong>Instagram:</strong> <a target="_blank" rel="noopener noreferrer nofollow" href="https://www.instagram.com/thehopnerd/">https://www.instagram.com/thehopnerd/</a></li></ul>
April 16, 2025
<p><strong>Ready to Get Curious?!</strong> <a target="_blank" rel="noopener noreferrer nofollow" href="https://www.thehopnerd.com/sp">Check out Starting Points! our Operationally Curious Questions</a></p><p><strong>In today's episode...</strong></p><p><strong>Context Drives Behavior... What Now?</strong></p><p>Why do people do what they do? It's rarely just about individual choice. In this crucial episode of the "What Now?" action-focused mini-series, Sam, The HOP Nerd, dives into the foundational HOP principle: <strong>Context Drives Behavior.</strong> </p><p>Understand how systems, tools, processes, and pressures shape performance far more than we often realize.</p><p>This episode moves beyond theory and gives you the "What Now?" actions:</p><ul><li>Learn to <strong>actively seek to understand </strong>the context influencing work.</li><li>Shift from asking "Why did they...?" to <strong>"How did this make sense?"</strong></li><li>Discover how to <strong>redesign work environments</strong> to support success.</li><li>Focus improvement efforts on <strong>strengthening systems</strong>, not just correcting people.</li><li>Understand the leader's role in <strong>shaping a context</strong> where people can thrive.</li></ul><p>Join Sam to get practical tools for looking past the person and understanding the situation – the key to unlocking real, sustainable improvement.</p><p><strong>FOLLOW SAM</strong> <a target="_blank" rel="noopener noreferrer nofollow" href="https://www.linkedin.com/in/sam-goodman-03a95391/">https://www.linkedin.com/in/sam-goodman-03a95391/</a></p><p><strong>Contact him at:</strong> <a target="_blank" rel="noopener noreferrer nofollow" href="mailto:[email protected]">[email protected]</a></p><p><strong>Book an initial consult at:</strong> <a target="_blank" rel="noopener noreferrer nofollow" href="https://calendly.com/d/26x-qs8-xnv/initial-consultation-call">https://calendly.com/d/26x-qs8-xnv/initial-consultation-call</a></p><p><strong>Visit </strong><a target="_blank" rel="noopener noreferrer nofollow" href="http://TheHOPNerd.com"><strong>TheHOPNerd.com</strong></a><strong> </strong>to schedule a consultation, access free resources, snag some exclusive merch, and more.</p><p>Sam, a unique blend of strategist and comedic creator, brings a fresh perspective to organizational improvement. <strong>He's not your typical consultant; he's The HOP Nerd</strong>, dedicated to highlighting the absurdity in our workplaces and workplace safety through his hilarious and insightful content. With a track record of helping hundreds of businesses successfully operationalize HOP, and teaching tens of thousands of people around the globe HOP concepts, Sam uses his comedic lens to expose the ineffectiveness of our more traditional approaches.</p><p><strong>Ready to take your organizations efforts around learning and improvement to the next level?</strong> Book Sam Goodman for consulting, speaking engagements, or to inject some much-needed thought and humor into your next event.</p><p><strong>Follow Sam on:</strong></p><ul><li><strong>LinkedIn:</strong> <a target="_blank" rel="noopener noreferrer nofollow" href="https://www.linkedin.com/in/sam-goodman-03a95391/">https://www.linkedin.com/in/sam-goodman-03a95391/</a></li><li><strong>YouTube:</strong> <a target="_blank" rel="noopener noreferrer nofollow" href="https://www.youtube.com/@TheHOPNerd">https://www.youtube.com/@TheHOPNerd</a></li><li><strong>Instagram:</strong> <a target="_blank" rel="noopener noreferrer nofollow" href="https://www.instagram.com/thehopnerd/">https://www.instagram.com/thehopnerd/</a></li></ul>
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