by Paco Lebron and Rick Smith
This podcast is where we discuss different ways to run your I.T. business whether you are a one-person shop or leading a growing IT Service provider. This is the place for you.
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Publishing Since
7/6/2022
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April 15, 2025
<p class="p1">For Managed Service Providers (MSPs), compliance is particularly critical because they often manage sensitive data, IT infrastructure, and cybersecurity for multiple clients across various industries—each with its own regulatory demands. it is not optional it is a must.</p> <p class="p1">🔔 Don’t forget to subscribe for more real-world MSP insights!</p> <p class="p1">👍 Like & share if you found this valuable!</p> <p>Full Video Podcast Link: <a href= "https://youtu.be/9pu41oww1fM">https://youtu.be/9pu41oww1fM</a></p> <p>---------------------------------------------------</p> <p>Connect with us!</p> <p>---------------------------------------------------</p> <p>MSP Unplugged</p> <p><a href= "https://mspunplugged.com/">https://mspunplugged.com/</a></p> <p>Paco Lebron from <a href= "https://www.prodigyteks.com/">ProdigyTeks </a></p> <p>Email: <a href= "mailto:[email protected]">[email protected]</a></p> <p>Rick Smith from <a href= "https://www.renactus.com/">Renactus Technology</a> </p> <p>Email: <a href= "mailto:[email protected]">[email protected]</a></p> <p>Corey L Kirkendoll from <a href= "https://www.5ktech.com/">5K Technical Services</a></p> <p><a href= "https://linkedin.com/in/coreykirkendoll/">https://linkedin.com/in/coreykirkendoll/</a></p>
April 8, 2025
<p>Join Paco as he sits down with Cameron Tousey and Tony Anscombe to delve into the evolving landscape of cybersecurity. In this insightful interview, they discuss ESET's perspective on the latest trends and how Managed Service Providers (MSPs) can navigate these changes to better protect their clients. Don't miss out on expert advice and valuable insights that can help you stay ahead in the cybersecurity game!</p> <p>---------------------------------------------------</p> <p>Connect with us!</p> <p>---------------------------------------------------</p> <p>MSP Unplugged</p> <p><a href= "https://mspunplugged.com/">https://mspunplugged.com/</a></p> <p>Paco Lebron from <a href= "https://www.prodigyteks.com/">ProdigyTeks </a></p> <p>Email: <a href= "mailto:[email protected]">[email protected]</a></p> <p>Rick Smith from <a href= "https://www.renactus.com/">Renactus Technology</a> </p> <p>Email: <a href= "mailto:[email protected]">[email protected]</a></p> <p>Corey L Kirkendoll from <a href= "https://www.5ktech.com/">5K Technical Services</a></p> <p><a href= "https://linkedin.com/in/coreykirkendoll/">https://linkedin.com/in/coreykirkendoll/</a></p>
April 1, 2025
<p class="p1">In this episode of MSP Unplugged, Rick, and Corey dive into one of the most critical (and often overlooked) parts of the client journey—onboarding. We break down what’s working, what’s not, and how we've each improved our own onboarding processes to deliver a smoother, more professional experience for new clients. From documentation to communication and setting expectations, we share the tools, tips, and templates that help set the tone for a successful long-term relationship.</p> <p class="p1"> If you’re looking to tighten up your onboarding game and boost client satisfaction from day one, this episode is for you.</p> <p class="p1">🔔 Don’t forget to subscribe for more real-world MSP insights!</p> <p class="p1">👍 Like & share if you found this valuable!</p> <p class="p1">💬 Comment with your own onboarding best practices! </p> <p>Full Video Podcast Link: <a href= "https://youtu.be/8DPeWaf3stY">https://youtu.be/8DPeWaf3stY</a></p> <p>---------------------------------------------------</p> <p>Connect with us!</p> <p>---------------------------------------------------</p> <p>MSP Unplugged</p> <p><a href= "https://mspunplugged.com/">https://mspunplugged.com/</a></p> <p>Paco Lebron from <a href= "https://www.prodigyteks.com/">ProdigyTeks </a></p> <p>Email: <a href= "mailto:[email protected]">[email protected]</a></p> <p>Rick Smith from <a href= "https://www.renactus.com/">Renactus Technology</a> </p> <p>Email: <a href= "mailto:[email protected]">[email protected]</a></p> <p>Corey L Kirkendoll from <a href= "https://www.5ktech.com/">5K Technical Services</a></p> <p><a href= "https://linkedin.com/in/coreykirkendoll/">https://linkedin.com/in/coreykirkendoll/</a></p>
Charles Weaver
MSP Business School
Taher Hamid
Justin Esgar and Eric Anthony
Chris Wiser
Paul Green's MSP Marketing Edge
Ian Luckett - The MSP Growth Hub
N-able
CISO Series
Jack Rhysider
Todd Kane
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